At a Glance
- Tasks: Provide exceptional service as a Night Receptionist in a 5-star hotel.
- Company: Join the vibrant team at voco St David's Cardiff, part of IHG Hotels & Resorts.
- Benefits: Earn £13.60 per hour, enjoy free meals, and receive generous holiday allowances.
- Other info: Enjoy global opportunities, extensive training, and amazing discounts worldwide.
- Why this job: Be part of a dynamic team and make guests feel at home during their stay.
- Qualifications: 1 year of experience in hospitality and a passion for guest service.
The predicted salary is between 22000 - 34000 £ per year.
voco St David's Cardiff have a fantastic opportunity for a Night Receptionist to join our Cardiff Bay 5-star hotel. Shift pattern is from 20:00 - 08:00, 4 days ON, 4 Days OFF. You will earn £13.60 per hour, which is equal to £28,288.00 salary.
Responsibilities & Qualifications
- Passionate about delivering great service and be guest focused.
- Minimum of 1 year experience in Receptionist, Guest Relations, Concierge handling guest queries and complaints.
- Serve alcohol to guests as required.
- Experience using Opera PMS is a huge advantage.
- Willing to learn new things and work as part of a wide hotel team.
- Must meet the legal requirements to work in the UK.
Benefits
- Part of the IHG Hotels & Resorts family, global opportunities.
- 1-night complimentary stay with two-course dinner & breakfast following successful probation.
- Extensive training, opportunities for career progression across the world.
- 2 paid days volunteering per year with a cause of your choice.
- Taxi subsidy for shifts starting/ending between 23:00-06:00.
- Meals whilst on duty.
- 28 days holiday each year, including bank holidays, up to a maximum of 33 days (pro-rated).
- Company sick pay and life insurance.
- Wagestream financial wellbeing app with ability to save, track and withdraw pay as you earn it.
- Amazing discounts for hotels and restaurants around the world and from over 15,000 stores.
- Generous ‘Refer a Friend’ programme.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. If you thrive on genuine hospitality, your place is with us at voco. Start your journey with us today.
Night Receptionist in Cardiff employer: Career Choices Dewis Gyrfa Ltd
voco St David's Cardiff is an exceptional employer, offering a vibrant work culture in a prestigious 5-star hotel located in the heart of Cardiff Bay. With a strong commitment to employee development, you will benefit from extensive training, global career opportunities within IHG Hotels & Resorts, and unique perks such as complimentary stays and generous holiday allowances. Join us for a rewarding experience where your passion for hospitality is celebrated and nurtured.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Career Choices Dewis Gyrfa Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Career Choices Dewis Gyrfa Ltd
Don't be shy about reaching out to Career Choices Dewis Gyrfa Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Career Choices Dewis Gyrfa Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
