At a Glance
- Tasks: Be the friendly face and voice for patients, managing inquiries and appointments.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with a focus on teamwork.
- Why this job: Make a difference in patients' lives while developing valuable administrative skills.
- Qualifications: Strong communication skills and a knack for organisation are essential.
The predicted salary is between 23970 - 26400 £ per year.
Key Responsibilities
- Acting as the first point of contact for patients, both in person and over the phone.
- Managing high volumes of telephone inquiries efficiently and professionally.
- Booking appointments and processing administrative requests using clinical software (Vision/EMIS).
- Triaging patient inquiries, directing them to the appropriate healthcare professional or service.
- Handling medical terminology confidently when responding to patient requests.
- Communicating effectively with colleagues, medical professionals, and attached staff to ensure seamless practice operations.
- Maintaining confidentiality and adhering to data protection guidelines at all times.
- Supporting the administrative needs of the practice with accuracy and attention to detail.
Medical Receptionist & Administrative in Cardiff employer: Career Choices Dewis Gyrfa Ltd
As a leading healthcare provider, we pride ourselves on fostering a supportive and collaborative work environment where our Medical Receptionists & Administratives can thrive. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and respect, ensuring that you feel valued and empowered in your role. Located in a vibrant community, we offer competitive benefits and a chance to make a meaningful impact on patient care every day.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist & Administrative in Cardiff
✨Tip Number 1
Make sure you know the ins and outs of the role. Brush up on medical terminology and practice your phone skills. We want to see you shine when you’re the first point of contact!
✨Tip Number 2
Practice your triaging skills! Think about how you would handle different patient inquiries and direct them appropriately. This will show us you can think on your feet.
✨Tip Number 3
Don’t forget to highlight your attention to detail. We love candidates who can manage high volumes of inquiries while keeping everything organised and accurate. Show us how you do it!
✨Tip Number 4
Finally, apply through our website! It’s the best way for us to see your application and get you in for an interview. We can’t wait to meet you!
We think you need these skills to ace Medical Receptionist & Administrative in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Medical Receptionist.
Tailor Your Experience:Make sure to highlight any relevant experience you have in handling patient inquiries or using clinical software like Vision or EMIS. We love seeing how your background aligns with the responsibilities listed in the job description!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, attention to detail is key in this role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Medical Terminology
Brush up on common medical terms and phrases that you might encounter during the interview. Being able to confidently use medical terminology will show that you're prepared and understand the role's requirements.
✨Practice Your Communication Skills
Since you'll be the first point of contact for patients, practice clear and professional communication. Role-play with a friend or family member to simulate phone inquiries and in-person interactions, ensuring you can handle various scenarios smoothly.
✨Familiarise Yourself with Clinical Software
If you have experience with Vision or EMIS, make sure to mention it. If not, do a bit of research on these systems. Showing that you’re proactive about learning the software can set you apart from other candidates.
✨Emphasise Attention to Detail
In your responses, highlight examples from your past experiences where attention to detail was crucial. Whether it’s managing appointments or handling confidential information, demonstrating this skill will resonate well with the interviewers.
