Hub Coordinator - Wales in Cardiff

Hub Coordinator - Wales in Cardiff

Cardiff Full-Time 19866 - 24999 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate care for patients, ensuring excellent service and support.
  • Company: Join Marie Curie, a leading charity dedicated to patient care.
  • Benefits: Enjoy 27 days annual leave, competitive pay, and professional development.
  • Why this job: Make a real difference in patients' lives while developing your skills.
  • Qualifications: Experience in customer care and strong communication skills required.
  • Other info: Flexible part-time hours with opportunities for growth and training.

The predicted salary is between 19866 - 24999 Β£ per year.

Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) Β£24,833 per annum enhancements (pro rata).

Contract: Permanent, part-time. 18.75 hours per week. Shifts will be between 07:00am - 10:00pm, 7 days per week service.

Based: Candidates can select their base to be in either the Cardiff Hospice in Penarth or the Dafen Office in Llanelli.

What’s in it for you:

  • Annual leave allowance 27 days plus 8 public holidays (pro rata)
  • Competitive Policy for parental/sick Leave
  • Continuous Professional development
  • Industry leading training programmes
  • Season ticket loan for travelling to and from work
  • Defined contribution schemes for Pension
  • Marie Curie Group Personal Pension Scheme
  • Loan schemes for bikes; computers and satellite navigation systems
  • Introduce a friend scheme
  • Help with eyecare cost
  • Entitled to Marie Curie Blue Light Card
  • Entitled to Benefit-Hub Discount Scheme
  • Life assurance for all employees

What we are looking for:

  • Working knowledge of windows applications, including Microsoft Office (Excel, Word, etc), Emails and the Internet.
  • Experience in a customer care or mediation role, including dealing with complaints in a health setting.
  • Excellent communication, interpersonal and organisational skills.
  • A commitment to helping patients with complex care needs.
  • Ability to solve problems and take proactive action to address issues.
  • A desire to help others, work towards targets and develop their skills.

Application Process Close date for applications: 28th February 2026 (advert may close early due to number of applications received). Interview Dates: TBC.

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

For further information or to arrange an informal chat please contact our Hiring Team at recruitment@mariecurie.org.uk.

Hub Coordinator - Wales in Cardiff employer: CAREER CHOICES DEWIS GYRFA LTD.

Marie Curie is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With generous annual leave, competitive parental and sick leave policies, and access to industry-leading training programmes, employees are empowered to grow in their roles while making a meaningful impact on patients' lives. The flexibility of choosing between the Cardiff Hospice or Dafen Office enhances work-life balance, making it an attractive opportunity for those seeking rewarding employment in the healthcare sector.
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Contact Detail:

CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hub Coordinator - Wales in Cardiff

✨Tip Number 1

Get to know the company! Research Marie Curie and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer care and problem-solving. We recommend doing mock interviews with friends or family to build your confidence.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the role and the company culture, plus it might give you an edge when applying through our website.

✨Tip Number 4

Follow up after your interview! A simple thank-you email can go a long way. It shows your appreciation and keeps you fresh in the interviewer's mind as they make their decision.

We think you need these skills to ace Hub Coordinator - Wales in Cardiff

Working knowledge of Windows applications
Microsoft Office (Excel, Word, etc.)
Email communication
Internet navigation
Customer care experience
Mediation skills
Complaint handling in a health setting
Excellent communication skills
Interpersonal skills
Organisational skills
Problem-solving skills
Proactive action-taking
Commitment to patient care
Target-oriented mindset
Desire for personal development

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Hub Coordinator role. Highlight your experience in customer care and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!

Showcase Your Skills: Don’t just list your skills; show us how you've used them in real-life situations. Whether it’s dealing with complaints or working with Microsoft Office, give us examples that demonstrate your problem-solving abilities and commitment to helping others.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and you won’t miss out on any important updates about your application status!

How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.

✨Know Your Stuff

Make sure you’re familiar with the job description and requirements. Brush up on your knowledge of Microsoft Office applications, as well as any relevant customer care experience. Being able to discuss how your skills align with the role will impress the interviewers.

✨Show Your Passion

This role is all about helping patients with complex care needs, so let your passion for this cause shine through. Share personal stories or experiences that highlight your commitment to patient care and how you’ve made a difference in similar roles.

✨Prepare for Scenarios

Expect to be asked about how you would handle specific situations, especially regarding complaints in a health setting. Think of examples from your past where you successfully resolved issues and demonstrate your problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Inquire about the training programmes or how the team supports each other in achieving targets. It’s a great way to show you’re keen to be part of their mission.

Hub Coordinator - Wales in Cardiff
CAREER CHOICES DEWIS GYRFA LTD.
Location: Cardiff

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