HR Advisor in Cardiff

voco St David's Cardiff have a fantastic opportunity for a HR Advisor to join our Cardiff Bay 5-star hotel. You will earn £35,000 per annum. At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression.

We are looking for an individual to assist in the smooth running of the HR Department by assisting on a regular basis with the established administration and operational procedures within the HR function, as well as supporting with setting up HR initiatives and events, assisting in ad-hoc HR projects, and advising Managers on Process and Policy. This role is full-time and will be based onsite at voco St David’s Cardiff, as a part of Cluster HR operations between voco St David’s Cardiff, Hotel Indigo- Gloucester and Hotel Indigo- Torquay. As such, travel to these properties will be expected in line with the business need.

• Implement the People Plan by using the right People tools and enablers to create a meaningful colleague lifecycle experience.
• Enable managers to build a positive, inclusive, engaging culture, advising on performance and retention activities.
• Collaborate with Talent Acquisition and hiring managers to run an efficient, effective attraction and selection process.
• Own the onboarding process so every colleague has a great start, and coach, track and advise managers through the first 90‑day programme.
• Support managers to identify talent needs and development opportunities, including early careers strategies (IHG Academy, apprenticeships).
• Provide pragmatic HR advice to managers and colleagues, directing them to the right channels and policies.
• Mediate and mitigate colleague issues by coaching managers, elevating the colleague experience.
• Use HR systems to access, track and manage data; compile insights that inform decisions.
• Own and deliver the IHG colleague survey cycle, including administration and facilitation of action planning.
• Ensure consistent implementation of IHG HR policies and operational standards across the hotel.
• Improve processes, systems and ways of working; assign tasks within set objectives and monitor progress against metrics.

• Minimum 2 years’ generalist HR experience, ideally in an operational setting (hospitality/retail/service).
• Working towards CIPD Level 5.
• Being qualified already is a plus, and a sound understanding of UK employment law & best practice.
• A track record of working with line managers to drive commercial performance through people and deliver pragmatic solutions at pace.
• Organised, resilient and high attention to detail: manage multiple deadlines, keep data accurate, and see projects through.
• HR systems confidence (HRSS/HRIS), reporting and insight generation; awareness of workforce planning elements and commercial drivers.
• A clear view of what great culture looks and feels like, with the determination to make it real.

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with global opportunities.
• A 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period.
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Meals whilst on duty and 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (pro rated).
• Company sick pay and life insurance; Wagestream (a financial wellbeing app to save, track and withdraw pay as you earn).
• Complimentary use of onsite gym and pool facilities; amazing discounts for our hotels and restaurants around the world; discounts from over 15,000 stores.
• Refer a Friend programme and other social initiatives.

We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. We are an equal opportunity employer and strive to create an inclusive workplace.