At a Glance
- Tasks: Lead customer experience for new housing developments and ensure smooth handover processes.
- Company: Join a leading recruitment firm focused on innovative housing solutions.
- Benefits: Flexible working arrangements and competitive weekly pay.
- Other info: Opportunity to work in a dynamic environment with a focus on energy-efficient housing.
- Why this job: Make a difference in customers' lives by enhancing their housing experience.
- Qualifications: Experience in customer service and project management is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Hays Specialist Recruitment is seeking a Customer Experience and Aftercare Manager to oversee the customer journey across new housing developments, coordinating customers, contractors and internal teams to deliver a seamless experience from pre-handover to defect period.
The role focuses on energy‑efficient housing and modern construction methods, ensuring customers are supported throughout occupation and handover with flexible working arrangements and a competitive weekly rate.
Housing Development CX Lead – Aftercare & Handover in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
