At a Glance
- Tasks: Welcome guests and manage check-ins while providing top-notch customer service.
- Company: Join a dynamic team in the heart of Cardiff City Centre.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Other info: Zero hours contract offers flexibility to fit around your studies or commitments.
- Why this job: Perfect for those seeking experience in a vibrant workplace with varied shifts.
- Qualifications: Customer service skills and a friendly attitude are key; experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
Location: Cardiff City Centre
About the Role
We are looking for a friendly, professional, and flexible Front Desk Receptionist to join our team on a zero hours basis. This role is ideal for someone who can provide excellent customer service while being available to work varying shifts as required, including evenings, weekends, and holidays. As the first point of contact, you will play a key role in creating a positive experience for all guests, clients, and visitors.
Key Responsibilities
- Greet and welcome guests, visitors, and customers in a professional and courteous manner
- Manage check‑ins and check‑outs
- Answer phone calls, emails, and general enquiries promptly
- Handle bookings, reservations, or appointments
- Provide accurate information about services, facilities, or local area
- Maintain a clean, organised, and presentable reception area
- Process payments
- Handle complaints or issues calmly and escalate when necessary
- Support other departments when required
Skills and Experience
- Previous experience in a receptionist, front desk, or customer service role preferred but not essential
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Professional appearance and attitude
- Basic IT skills (e.g. email, booking systems, Microsoft Office)
Requirements
- Flexible availability to work shifts as needed
- Willingness to work evenings, weekends, and public holidays
- Reliable and punctual
- Right to work in the UK
What We Offer
- Flexible working hours
- Competitive hourly rate
- Supportive team environment
- Opportunity to gain experience in a dynamic workplace
Additional Information: This is a zero hours contract, meaning hours are not guaranteed and will be offered based on business needs.
Front Office Receptionist in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Join our vibrant team in the heart of Cardiff City Centre, where we prioritise a supportive work culture and flexible hours tailored to your lifestyle. As a Front Desk Receptionist, you'll not only enhance your customer service skills but also enjoy competitive pay and the opportunity to grow within a dynamic environment that values every team member's contribution.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Receptionist in Cardiff
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see how friendly and professional you are, so don’t be afraid to let your true self shine through. Remember, first impressions count!
✨Tip Number 2
Practice your communication skills! As a Front Desk Receptionist, you'll be the face of the company. We recommend rehearsing common questions and scenarios to feel more confident when interacting with guests and clients.
✨Tip Number 3
Be flexible and show your availability! Since this is a zero hours contract, we appreciate candidates who can work varying shifts. Highlight your willingness to take on evening, weekend, and holiday shifts during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team!
We think you need these skills to ace Front Office Receptionist in Cardiff
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re looking for someone who can create a positive experience for our guests.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. If you've got any customer service or receptionist experience, shout about it! We love seeing how your background fits with what we do.
Keep It Clear and Concise:We appreciate a well-structured application that gets straight to the point. Use clear language and bullet points where necessary to make it easy for us to read. We want to know why you’d be a great fit without wading through too much fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Front Desk Receptionist. Familiarise yourself with tasks like managing check-ins and check-outs, handling enquiries, and maintaining a tidy reception area. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As the first point of contact, your ability to communicate effectively is crucial. Practice answering common customer service scenarios and think about how you would handle difficult situations. Being friendly and professional will go a long way in making a great impression.
✨Flexibility is Key
Since this is a zero hours contract, be prepared to discuss your availability. Highlight your willingness to work varying shifts, including evenings and weekends. This shows that you're adaptable and ready to meet the needs of the business.
✨Dress to Impress
First impressions matter, especially in a front-facing role. Make sure you dress professionally for your interview. A polished appearance not only reflects your attitude towards the job but also sets the tone for how you’ll represent the company.
