Fire & Security Service Engineer in Cardiff

Fire & Security Service Engineer in Cardiff

Cardiff Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Maintain and service Fire & Security systems across the UK.
  • Company: Join a fast-growing company with a vibrant culture.
  • Benefits: Competitive salary, vehicle allowance, and career progression opportunities.
  • Other info: Be part of a dedicated team that values your contributions and growth.
  • Why this job: Make a real impact while developing your skills in a supportive environment.
  • Qualifications: Technical background in electrical/electronic industry and customer service experience.

The predicted salary is between 30000 - 40000 £ per year.

Join Mitie Fire & Security, where innovation meets dedication. We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.

Why Marlowe Fire & Security? As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Mitie Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.

Your Role as a Fire & Security Service Engineer:

  • Maintain Fire & Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and re-active call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems:

  • Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
  • Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
  • CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
  • Access Control: Paxton, PAC, Salto

What We're Seeking:

We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position:

  • A technical background in the electrical / electronic industry.
  • Good all-round knowledge of Fire and Security Systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor, always.
  • An ability to deliver exceptional customer service.

At Mitie Fire & Security, you'll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you're ready to elevate your career while making a meaningful difference, we can't wait to hear from you.

Fire & Security Service Engineer in Cardiff employer: Career Choices Dewis Gyrfa Ltd

At Mitie Fire & Security, we are committed to fostering a dynamic work environment where our employees thrive. With a strong emphasis on career progression, comprehensive benefits including a competitive salary and vehicle allowance, and a culture that values innovation and teamwork, we empower our Fire & Security Service Engineers to excel in their roles while making a meaningful impact across the UK.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fire & Security Service Engineer in Cardiff

Tip Number 1

Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers and fellow engineers. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! If you’ve got experience with specific systems like Gent or Hikvision, make sure to highlight that in conversations. Bring along any certifications or training records to back up your expertise when chatting with potential employers.

Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Mitie Fire & Security through our website. Express your interest and ask about upcoming opportunities—this shows initiative and enthusiasm!

Tip Number 4

Prepare for interviews by practising common questions related to fire and security systems. Think about scenarios where you delivered exceptional customer service and be ready to share those stories. Confidence is key, so get comfortable talking about your experiences!

We think you need these skills to ace Fire & Security Service Engineer in Cardiff

Technical Background in Electrical/Electronic Industry
Knowledge of Fire and Security Systems
Customer Service Skills
Organisational Skills
Communication Skills
Problem-Solving Skills
Ability to Plan and Respond to Service Calls

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Fire & Security Service Engineer role. Highlight your technical background and experience with fire and security systems, as well as any customer service roles you've had. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the industry and why you want to join Mitie Fire & Security. Share specific examples of how you've delivered exceptional customer service in the past—this will help us see your dedication.

Show Off Your Organisational Skills:In your application, don’t forget to mention your organisational skills. Whether it's managing stock levels or planning site visits, we want to know how you keep everything running smoothly. Give us some examples that showcase your ability to stay on top of things!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you're serious about joining our vibrant team at Mitie Fire & Security!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Know Your Systems

Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.

Customer Service Focus

Prepare examples of how you've delivered exceptional customer service in previous roles. Mitie Fire & Security values a professional demeanour and strong communication skills, so be ready to demonstrate how you can maintain effective communication with customers during site visits.

Show Your Organisational Skills

Think of instances where you've successfully managed your time and resources, especially in a reactive environment. Discussing how you plan and respond to service calls will highlight your organisational abilities, which are crucial for this role.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your enthusiasm for the position but also helps you gauge if Mitie Fire & Security is the right fit for you.