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- Tasks: Assist with enrolment for up to 5,000 learners and provide guidance on courses.
- Company: Cardiff and Vale College, a supportive and inclusive educational environment.
- Benefits: Gain valuable experience, flexible shifts, and work in a dynamic team.
- Other info: Fixed-term contract with opportunities for personal growth and development.
- Why this job: Make a difference by helping students start their educational journey.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced setting.
The predicted salary is between 20000 - 25000 £ per year.
Cardiff and Vale College are looking for a number of Enrolment Support Assistants to support the annual Summer enrolment of up to 5,000 learners. To achieve this, we need to recruit a number of Enrolment Support Assistants who will support our Reception, Recruitment and Admissions teams with the following:
- Direct learner enrolment on one of our main enrolment desks
- Creation of Student ID Badges
- Provide advice and guidance to prospective learners on Courses, Student Finance and other admission support
- Meet & Greet of prospective learners
- Support our Reception teams by providing Reception support as well as incoming calls, email queries and webchats
- Complete relevant administrative tasks associated with the enrolment process
Modern administration abilities and experience that demonstrates operating in a fast-paced setting with constantly shifting priorities. Our Enrolment Support Assistants will love the challenge of successfully enrolling large volumes of learners in a fast-paced environment. Speed and efficiency are the key but you’ll be supported by our fantastic Student Services team.
You would be expected to have availability from the 27th July 2026 and have full availability between 11th August 2026 and 30th September 2026. Whilst we can honour any pre-booked medical or family appointments, we would be unable to accommodate any pre-booked holidays during this period. The role will require working shift patterns to meet the needs of the core business in the evenings and weekends.
Please note, this is a Fixed-Term Contract until 30th October 2026. The closing date for completed applications is 15th May 2026 at 11:59pm. Whilst the ability to speak Welsh is not essential for the role, we would love to hear from candidates who are fluent and can engage with learners through the medium of Welsh.
All vacancies are subject to a Disclosure and Barring Service (DBS) check and employment will not commence without a valid up-to-date DBS check. This is a contractual agreement that must be in place before your employment starts. We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.
Enrolment Support Assistant in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrolment Support Assistant in Cardiff
✨Tip Number 1
Get to know the college! Research Cardiff and Vale College, their values, and what they offer. This will help you tailor your approach when you meet them, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Enrolment Support Assistant, you'll be interacting with loads of prospective learners. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready for a fast-paced environment! Brush up on your multitasking abilities and think about examples from your past experiences where you've successfully juggled multiple tasks. This will show you're up for the challenge!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of everything and ensures you don’t miss out on any updates regarding your application.
We think you need these skills to ace Enrolment Support Assistant in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for helping learners shine through! We want to see that you’re excited about the role and ready to support our teams in making enrolment a breeze.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. We love seeing how your skills match what we need for the Enrolment Support Assistant role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially in a fast-paced environment like ours. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Enrolment Support Assistant role. Familiarise yourself with the tasks mentioned in the job description, like learner enrolment and providing advice on courses. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Admin Skills
Since the role involves modern administration abilities, be ready to discuss your experience in fast-paced environments. Prepare examples of how you've handled multiple tasks efficiently, especially in situations where priorities shifted quickly. This will demonstrate your capability to thrive under pressure.
✨Practice Your People Skills
As you'll be meeting and greeting prospective learners, it's crucial to showcase your interpersonal skills. Think of scenarios where you've successfully interacted with customers or clients. Practising common interview questions about teamwork and communication can help you shine in this area.
✨Be Flexible and Available
Given the shift patterns and specific availability required for this role, be prepared to discuss your flexibility during the interview. Highlight your willingness to work evenings and weekends, and reassure them that you can commit to the fixed-term contract without any pre-booked holidays during the busy period.