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- Tasks: Manage emergency responses and provide top-notch customer service in high-pressure situations.
- Company: Local government agency in Cardiff dedicated to community safety.
- Benefits: Career progression opportunities, skill development, and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills, tech-savvy, and ability to thrive under pressure.
- Other info: Join a team that values your growth and contribution to public safety.
The predicted salary is between 28800 - 43200 £ per year.
A local government agency in Cardiff is seeking a Control Centre Operator to develop skills in emergency response and customer service. The role requires confident communication and the ability to work under pressure while ensuring quality service delivery. Proficiency in technology is essential. This position offers opportunities for progression within the local government sector based on performance.
Emergency Response Control Centre Operator in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Response Control Centre Operator in Cardiff
✨Tip Number 1
Get familiar with the local government agency's values and mission. When you know what they stand for, you can tailor your approach during interviews to show how you align with their goals.
✨Tip Number 2
Practice your communication skills! Since the role requires confident communication, try role-playing scenarios with friends or family to get comfortable responding under pressure.
✨Tip Number 3
Brush up on your tech skills. Familiarise yourself with any software or tools commonly used in emergency response. This will not only boost your confidence but also show that you're proactive and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Control Centre Operator role.
We think you need these skills to ace Emergency Response Control Centre Operator in Cardiff
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your confident communication abilities. We want to see how you can convey information clearly and effectively, especially in high-pressure situations.
Demonstrate Your Tech Savvy: Since proficiency in technology is a must for this role, don’t forget to mention any relevant tech skills or experiences. We love seeing candidates who are comfortable with various tools and systems!
Tailor Your Application: Make your application stand out by tailoring it to the job description. We’re looking for specific examples of your emergency response and customer service experience, so be sure to include those!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Cardiff!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Emergency Protocols
Familiarise yourself with the local emergency response protocols and procedures. Being able to discuss these confidently will show that you understand the role's demands and are ready to step in when needed.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in high-pressure situations. Whether it's handling customer queries or coordinating with teams, demonstrating your ability to stay calm and articulate under stress is key.
✨Tech Savvy is a Must
Brush up on any relevant technology or software that might be used in the role. If you have experience with specific systems, be ready to discuss how you've used them to improve service delivery in past roles.
✨Highlight Your Customer Service Experience
Think of instances where you've gone above and beyond for customers. This role is about quality service delivery, so sharing your passion for helping others will resonate well with the interviewers.
