Customer Team Member. Location: 360 Cyncoed Road Cardiff, Cardiff, CF23 6RZ. Pay: £13.04 per hour. Contract: 12 hours per week + regular overtime, permanent contract, part time. Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing), including at least 1 weekend shift (to be discussed at interview). Full, paid training provided. Apply easily from your mobile device by completing our assessments (no CV needed!). You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm or other business‑related needs.
We’re looking for Customer Team Members to join our team at Co‑op and play a key role in delivering friendly, helpful service in your local store.
As a Customer Team Member, you’ll work as part of a friendly team in a fast‑moving store, helping deliver essential services to our community every day.
Depending on your store, this could involve working in our post office, bakery, or helping with online services by picking and packing orders for home delivery.
Whatever the day brings, you’ll play a key role in making life easier for our customers.
Why this job matters: You’ll help keep our shelves stocked and support sales, making sure customers can find what they need.
You’ll be a familiar face in the community, getting to know customers and helping us stay connected with local and national charities.
Plus, you’ll promote Co‑op membership, helping more customers enjoy the benefits of our unique business.
What you’ll do
- Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
- Work with your team to keep the store running smoothly.
- Work hands‑on on the shop floor and tills, and contribute to daily operations to create a great shopping experience.
- Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
- Make sure the store is safe and legal.
- Keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Promote Co‑op Membership and support your local community.
What you’ll bring
- A genuine passion for helping people and delivering great customer service.
- The ability to work flexibly across a number of shifts and as part of a team.
- An interest in retail and working in a busy store environment (experience not essential).
Benefits
- Full training and career development resources – 30% discount on all Co‑op products in‑store.
- Flexible access to your pay as you earn it.
- A pension scheme with up to 10% employer contributions – 31 days of holiday (including bank holidays, pro‑rata for part‑time colleagues) – 24/7 access to GP appointments, and colleague support programme.
- Market‑leading policies to help you through life’s big moments.
- A place you’ll belong: We’re building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
If you need any adjustments during the recruitment process, we’ll support you.
Customer Team Member in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
