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For Companies At a Glance
- Tasks: Develop emergency response skills and provide top-notch customer service.
- Company: Local government in Cardiff with a focus on community support.
- Benefits: Opportunities for progression, skill development, and a supportive work environment.
- Why this job: Make a real difference in your community while building valuable skills.
- Qualifications: Strong communication skills and proficiency in IT systems required.
- Other info: Dynamic role with potential for career growth within local government.
The predicted salary is between 30000 - 42000 £ per year.
Our local government clients in Cardiff are recruiting for a Control Centre Operator.
Responsibilities
- Develop skills in emergency response and customer service with potential for extension or progression within the local government sector based on performance and organisational needs.
- Ability to work under pressure with confidence and provide a quality service for customers.
- Ability to communicate well in a manner appropriate to individual needs, by phone, in person or in writing.
- Proficient in the use of technology, comfortable in the use of IT systems, programmes and apps.
Additional Information
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Control Centre Operator in Cardiff employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Centre Operator in Cardiff
✨Tip Number 1
Get familiar with the local government sector! Research what it’s like to work as a Control Centre Operator and understand the key responsibilities. This will help you speak confidently about your interest in the role during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers, try role-playing scenarios with friends or family. This will help you feel more comfortable when responding to different situations.
✨Tip Number 3
Show off your tech skills! Brush up on any relevant IT systems or apps that might be used in the role. Being proficient with technology can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs like this one. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you need help!
We think you need these skills to ace Control Centre Operator in Cardiff
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight any experience you have in emergency response or customer service. We want to see how your skills can shine in a Control Centre Operator role!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who put in that extra effort.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Emergency Response Basics
Brush up on emergency response protocols and customer service principles. Being able to discuss these confidently will show that you understand the core responsibilities of a Control Centre Operator.
✨Demonstrate Your Communication Skills
Prepare examples of how you've effectively communicated in past roles, whether by phone, in person, or in writing. Tailor your responses to highlight your ability to adapt your communication style to different situations and individuals.
✨Show Off Your Tech Savvy
Familiarise yourself with common IT systems and apps used in control centres. If you have experience with specific programmes, be ready to discuss how you've used them to improve efficiency or service quality.
✨Stay Calm Under Pressure
Think of scenarios where you've had to work under pressure and how you handled them. Share these experiences during the interview to demonstrate your ability to maintain composure and provide quality service, even in challenging situations.
