At a Glance
- Tasks: Manage client requests and ensure smooth processing of pension schemes.
- Company: Supportive workplace with a focus on employee well-being.
- Benefits: Birthday Leave, extra Annual Leave, Cycle to Work schemes, and more.
- Other info: Permanent full-time role with great career development opportunities.
- Why this job: Join a dynamic team and make a difference in clients' lives.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We offer an excellent range of benefits to support you both at work and in life. These include Birthday Leave, the option to purchase additional Annual Leave, Cycle to Work schemes, Life Assurance and Income Protection cover, and Enhanced Family Leave – plus much more. You’ll also have access to a variety of career development opportunities helping you to grow and progress in your career with us.
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 17/06/2026
As a Client Executive, you will be an integral part of our Administration Team, responsible for executing various tasks related to members pension schemes. Your primary goal will be to ensure accurate and timely processing of client requests, maintain compliance with regulatory standards, and deliver excellent customer service to both internal and external clients.
Client Executive/Administrator in Cardiff employer: Career Choices Dewis Gyrfa Ltd
As a Client Executive/Administrator with us, you'll join a supportive work culture that prioritises employee well-being and professional growth. Our comprehensive benefits package, including Birthday Leave and enhanced family leave, alongside ample career development opportunities, makes us an exceptional employer in the industry. Located in a vibrant area, we offer a dynamic environment where your contributions are valued and recognised.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive/Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend having a few examples ready that showcase your skills, especially those related to client service and compliance.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Executive/Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Executive role. Highlight relevant experience and skills that match what we’re looking for, like customer service and compliance knowledge.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Keep it concise but engaging!
Showcase Your Attention to Detail:As a Client Executive, accuracy is key. In your application, demonstrate your attention to detail by ensuring there are no typos or errors. It shows us you care!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Executive. Familiarise yourself with pension schemes and compliance standards, as well as the importance of excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As this role involves delivering top-notch service to clients, prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to handle client requests effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and career development opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
✨Dress the Part
Even if the company has a relaxed dress code, it’s always best to err on the side of professionalism for an interview. Choose smart attire that makes you feel confident and ready to impress. First impressions matter, and looking the part can set a positive tone for the conversation.
