At a Glance
- Tasks: Lead and develop a team of Executive Assistants, delivering exceptional support to senior stakeholders.
- Company: Join a leading professional services organisation with a strong reputation.
- Benefits: Competitive salary, bonus, hybrid working, and a comprehensive benefits package.
- Other info: Enjoy a collaborative environment with a strong focus on learning and career progression.
- Why this job: Make a real impact by driving service improvements and fostering a high-performance culture.
- Qualifications: Experience managing large teams and exceptional stakeholder management skills required.
The predicted salary is between 50000 - 60000 £ per year.
Contract Type
Permanent
Hours
Full time
Disability Confident
Closing Date
- 05/08/2026
- About this job
Your new company is a leading professional services organization.
We are seeking a Business Support Manager to lead and develop a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business.
Responsibilities
- Lead and develop a team of circa 40 Executive Assistants.
- Manage performance, engagement, absence and development activities.
- Forecast resource requirements and ensuring effective deployment of EAs.
- Build strong relationships with Partners and senior stakeholders.
- Drive service improvements, operational efficiencies and best practice.
- Act as an escalation point for complex stakeholder issues.
- Lead recruitment, onboarding and succession planning activities.
- Monitor team utilisation, service delivery metrics and operational performance.
- Support organisational change initiatives and develop a high-performance culture.
Qualifications
- Proven experience managing large teams within a professional services or corporate environment.
- Strong people leadership skills with experience managing performance and developing talent.
- Exceptional stakeholder management skills, confident to influence senior leaders.
- Experience working alongside Executive Assistants, Personal Assistants or business support functions.
- Commercial awareness and strong operational management capabilities.
- Excellent communication, coaching and conflict resolution skills.
- A proactive, solutions-focused approach with a commitment to continuous improvement.
- What you’ll get in return
- Opportunity to lead a strategic business support function within a highly respected organization.
- Hybrid working model with flexibility to work across multiple office locations.
- Strong focus on learning, development and career progression.
- Collaborative and inclusive working environment.
Benefits
- Salary £50,000 - £60,000 per year, plus bonus and comprehensive benefits package.
- Collaborative and inclusive working environment.
- #J-18808-Ljbffr
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager (EA Manager) in Cardiff
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We think you need these skills to ace Business Support Manager (EA Manager) in Cardiff
Some tips for your application 🫡
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How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
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