At a Glance
- Tasks: Provide top-notch admin support, from travel bookings to project management.
- Company: Join Audit Wales, a forward-thinking organisation in Cardiff.
- Benefits: Part-time hours, flexible work environment, and a chance to make a difference.
- Other info: We celebrate diversity and are committed to inclusivity in our hiring process.
- Why this job: Be part of impactful projects while enhancing your skills in a supportive team.
- Qualifications: Experience with booking systems and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
About the role
Audit Wales is recruiting a bilingual Business Services Support Officer to join our team in Cardiff. The role is permanent and part‑time, 26 hours per week.
Responsibilities
- Provide customer‑focused administration services to the business, including travel bookings, restocking supplies, purchasing and courier services, bilingual call handling, visitor reception, and meeting room administration.
- Support a range of business‑services projects and programmes across Wales, covering administrative areas such as:
- Facilities management – accommodation projects, parking queries, preventive maintenance, reactive support, and supplier liaison.
- Health and safety – training, supplies, duty of care and related initiatives.
- Carbon reduction and sustainability – environmental management systems, performance measurement, reporting and planning initiatives.
- Procurement support – online orders, purchase orders, compliance review, tendering and contract management.
- Records management – archiving and destruction reviews and general document support.
Qualifications
- Experience with booking systems and purchase‑to‑pay systems.
- Welsh language call handling experience.
- Experience supporting administrative projects and programmes.
- Strong communication skills, analytical ability and good judgment.
- Enthusiasm for engaging with staff across the organisation.
Disability Confidence
We are a member of the Disability Confident Scheme and guarantee interview opportunities for disabled candidates who meet the essential criteria for the role.
Visa Sponsorship
We are not able to sponsor work visas. We welcome applications from people from all backgrounds.
Business Services Support Officer in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Audit Wales is an exceptional employer that values diversity and inclusivity, offering a supportive work environment in the heart of Cardiff. With a commitment to employee growth, we provide opportunities for professional development while promoting a culture of collaboration and sustainability. Join us to make a meaningful impact through your work in public service, all while enjoying the benefits of flexible part-time hours and a focus on work-life balance.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Services Support Officer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Audit Wales on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and customer service. We can help you with mock interviews to boost your confidence and nail those responses!
✨Tip Number 3
Show off your bilingual skills! If you're fluent in Welsh, make sure to highlight that during the interview. It’s a big plus for the role and shows your commitment to the organisation's values.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. We can help you craft the perfect message!
We think you need these skills to ace Business Services Support Officer in Cardiff
Some tips for your application 🫡
Show Off Your Bilingual Skills:Since this role requires bilingual call handling, make sure to highlight your Welsh language skills in your application. We want to see how you can engage with our diverse team and customers!
Tailor Your Experience:When detailing your experience, focus on the specific administrative tasks mentioned in the job description. We love seeing how your past roles align with what we need, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make it easy for us to see your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Services Support Officer. Familiarise yourself with tasks like travel bookings, facilities management, and procurement support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Bilingual Skills
Since this role requires bilingual call handling, practice your Welsh language skills if needed. Be prepared to demonstrate your ability to communicate effectively in both English and Welsh during the interview. This will highlight your suitability for the position and your commitment to serving a diverse clientele.
✨Showcase Your Administrative Experience
Think of specific examples from your past work where you've successfully managed administrative tasks or projects. Whether it's handling supplier liaison or managing records, having concrete examples ready will help you illustrate your capabilities and problem-solving skills.
✨Engage with Enthusiasm
During the interview, express your enthusiasm for engaging with staff and supporting various business services projects. Show that you’re not just looking for a job, but that you’re excited about contributing to the team and making a positive impact within the organisation.
