At a Glance
- Tasks: Lead a dynamic security team and manage critical incidents across Wales & South England.
- Company: Join Mitie, a leader in security operations with a strong team culture.
- Benefits: Fixed hours, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a supportive environment with opportunities for continuous personal development.
- Why this job: Make a real impact in security management while developing your leadership skills.
- Qualifications: Experience in team management and a valid SIA Security Licence required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an experienced Manager (based in Wales) overseeing Team Leaders and operational staff within Wales & South England, who provide security response and guarding to sites 24 hours per day, 7 days per week. This role is a fantastic opportunity to have real influence within Mitie security operations within London. The Area Manager position is fixed Monday to Friday with occasional weekend on-call duties, and may also require out-of-hours visits, weekend on-call shifts on a rota basis, and occasional travel to other sites nationally. Contractual working hours are 45 hours per week.
Key Responsibilities
- Take command and control of major/critical incidents at operational or tactical level; manage and develop the team; create and implement operational and emergency procedures; serve as the key interface between security and other internal/external teams and partners.
- Operate and continually develop the security staff within the region.
- Be the first management point of contact for any security incidents.
- Manage security incidents at Operational (Bronze) or Tactical (Silver) level.
- Ensure that KPIs are met and aligned with client expectations.
- Maintain current and up-to-date procedures for the security staff.
- Manage shift patterns, authorise and plan staff leave, and manage sickness absence.
- Conduct performance development reviews and team meetings.
- Recruit and retain security staff.
- Assist with the creation and development of contingency and emergency planning and procedures for all operational sites.
- Assist with the development and implementation of new systems on behalf of the client and organise in-house workshops to embed them.
- Interface with partner teams to ensure issues are tracked and resolved.
- Monitor and analyse all relevant reports and briefing documents.
- Complete and distribute management reports to senior leadership and the client.
- Proactively suggest continuous improvement opportunities.
- Maintain records of accidents, incidents or near-misses, and keep an accurate log of site restrictions and hazard identification.
- Work with the security operations team to keep online site inductions, site safety documentation and operational safety plans up-to-date.
- Contribute to ensuring operations and maintenance activities are carried out to industry best practice and regulatory Health, Safety and Environment standards.
- Carry out other reasonable tasks as directed by senior leadership.
- Hold a valid SIA Security Licence (SIA Door Supervisor).
Qualifications
- Essential: Previous experience line-managing a team.
- Essential: Hold a valid SIA Security Licence.
- Essential: Clear and confident communicator, both verbally and in writing.
- Essential: Willingness to work shift work and non-routine hours, including weekends.
- Essential: Able to work independently and as part of a team.
- Essential: Previous knowledge/experience of Incident Management within an operational environment.
- Desirable: Health and Safety qualification (e.g. IOSH Managing Safely) or experience.
- Desirable: Proven ability to quickly learn and adhere to new processes and procedures.
- Desirable: Experience in delivery of training.
- Desirable: Contributes to a positive team environment.
- Desirable: Drive, enthusiasm and self-motivation.
- Desirable: Willingness to undertake continuous personal development.
Area Security Manager in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Mitie is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture where team leaders and operational staff can thrive. Based in Wales, the Area Security Manager role provides a unique opportunity to influence security operations across the region while enjoying a fixed Monday to Friday schedule, competitive benefits, and opportunities for continuous personal growth within a dynamic team environment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Security Manager in Cardiff
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We think you need these skills to ace Area Security Manager in Cardiff
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Career Choices Dewis Gyrfa Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
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How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Career Choices Dewis Gyrfa Ltd.
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Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Career Choices Dewis Gyrfa Ltd.
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