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- Tasks: Assist customers with vehicle service needs and manage repair communications.
- Company: Reputable Automotive Independent Garage in Cannock, Staffordshire.
- Benefits: Competitive salary up to £32,000, ongoing training, and career progression.
- Why this job: Join a supportive team and enhance your customer service skills in the automotive industry.
- Qualifications: Experience as an Automotive Service Advisor and excellent communication skills.
- Other info: Modern facilities and a genuine opportunity for growth.
The predicted salary is between 19200 - 28800 £ per year.
We are currently advertising on behalf of a reputable Automotive Independent Garage who are currently recruiting for a Service Advisor to assist in their busy Service Department in the north of Cannock, Staffordshire area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Ongoing professional training and development
Modern facilities and technology
Supportive team environment
Genuine opportunity for career progression
Requirements:
- Prior working experience within an Automotive Service Advisor role
- The ability to upsell on service work and service plans
- Customer focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
Duties of role:
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
For your hard work, our client is offering a salary of up to £32,000 basic.
To apply for this Service Advisor position, please forward your CV to Archie Lawson quoting the job reference number or call our office for a chat about this position.
Service Advisor in Cannock employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Cannock
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to explain complex information clearly. Try role-playing with a friend or family member to get comfortable discussing service options and costs.
✨Tip Number 3
Show off your upselling skills! Think of examples from your past experience where you successfully upsold services. Be ready to discuss these during your interview to demonstrate your ability to drive sales.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Service Advisor in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your previous experience in automotive service and any customer service skills that make you stand out. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: As a Service Advisor, communication is key! Use your application to demonstrate your ability to communicate effectively with customers. Share examples of how you've handled customer queries or resolved issues in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and get straight to the point. We appreciate straightforwardness, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV directly. Plus, it shows us you’re serious about joining our awesome team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive service processes and common repairs. Familiarity with the Motor Dealership Database Software will also give you an edge, so don’t hesitate to mention any experience you have with similar systems.
✨Customer Service is Key
Since the role is all about providing top-notch customer service, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to meet a customer's needs.
✨Practice Your Communication Skills
As a Service Advisor, clear communication is crucial. Practice explaining technical information in simple terms. You might even want to role-play with a friend to get comfortable discussing service work and costs.
✨Show Your Enthusiasm
Let your passion for the automotive industry shine through during the interview. Talk about why you love working in this field and how you can contribute to the team’s success. A positive attitude can make a big difference!
