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- Tasks: Lead a vibrant team, ensuring customers leave happy and motivated.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and career growth opportunities.
- Why this job: Be at the heart of a fun environment while developing your leadership skills.
- Qualifications: Energetic leaders who care about team success and customer satisfaction.
- Other info: Exciting prospects await in a fast-paced, supportive workplace.
The predicted salary is between 30000 - 42000 £ per year.
Location: Newport Road Caldicot, NP26 4BQ.
Contracted Hours Available: 12.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Responsibilities
- Lead the day-to-day running of the store to create great customer experiences and drive commercial success.
- Lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- Help others grow while continuing to build your own skills.
- Drive store initiatives, maintain communication, and create a positive, inclusive vibe.
- Monitor the numbers to ensure operations run smoothly and the team is thriving.
Qualifications
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Package Description / Benefits
About the Company: Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme
- Access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
Team Leader in Caldicot employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Caldicot
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect your own experiences to their vibe during the chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you motivated a team or handled a tricky situation. We want to hear about your positive energy and how you can bring that to the role of Team Leader.
✨Tip Number 3
Be ready to show off your customer service skills. Prepare examples of how you've created great experiences for customers in the past. Remember, it’s all about making sure everyone leaves with a smile!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and being part of the Card Factory journey.
We think you need these skills to ace Team Leader in Caldicot
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you’d bring to the team. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Leadership Skills: We’re looking for someone with good leadership skills, so make sure to highlight your experience in leading teams. Share specific instances where you’ve stepped up, supported your colleagues, or created a positive atmosphere in your previous roles.
Demonstrate Your Curiosity: Show us that you’re curious and eager to learn! Mention any relevant training or personal development you've pursued. This will help us see that you’re not just about getting the job done, but also about growing and helping others grow too.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Card Factory. We can’t wait to hear from you!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or handled challenges in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think about times when you've gone above and beyond for customers and be ready to share those stories.
✨Be Positive and Upbeat
The company is looking for someone who brings energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can go a long way in making a great impression!
✨Ask Thoughtful Questions
Prepare some questions that show your curiosity about the role and the company. Ask about team dynamics, store initiatives, or how they support employee growth. This not only shows your interest but also helps you gauge if the company is the right fit for you.
