At a Glance
- Tasks: Guide customers through thrilling outdoor activities and ensure their safety.
- Company: Join Go Ape, the ultimate adventure leisure company!
- Benefits: Enjoy flexible hours, 28 days holiday, and subsidised adventure trips.
- Other info: Be part of a diverse team and enjoy employee ownership benefits.
- Why this job: Make a difference by helping others conquer their fears in nature.
- Qualifications: Must be enthusiastic, safety-conscious, and love working outdoors.
The predicted salary is between 12 - 15 £ per hour.
Employer: Go Ape
Contract Type: Temporary
Hours: Minimum 16 hours per 4 weeks
Closing Date: 12/07/2026
About this job
Responsibilities:
- Part time/weekend and holiday availability essential.
- Welcome customers and provide WOW experience while preparing them to take part in activity; fitting, removing and inspecting harnesses and protective equipment.
- Instruct and brief customers on safety procedures and the safe way of experiencing activities.
- Evaluate participant competence and safety at all times.
- Deliver the adventure, ensuring an amazing customer experience.
- Host schools and education groups, helping children take on new adventures and overcome their fears.
- Monitor and patrol the course; ensure all participants are safely conducting themselves and assist where necessary.
- Carry out emergency drills in accordance with company directives and training.
- Ensure all landing sites are maintained to the correct standard.
- Carry out course checks and record/report findings.
- Caring for equipment and facilities.
- Help with any local marketing opportunities as required.
Qualifications & Requirements:
- A ‘customer comes first’ attitude with drive and enthusiasm to achieve customer WOW.
- A cheerful disposition, even when under pressure with excellent interpersonal and communication skills.
- Enthusiastic team player but able to work independently without supervision.
- A high standard of personal hygiene and appearance.
- Safety conscious frame of mind with respect and understanding of Health and Safety.
- Attention to detail and ability to diligently follow procedures.
- Enjoy working outdoors and have a good head for heights.
- Ability to travel to site (may require own transport due to remote location without public transport links).
- Physical capability to perform duties, with reasonable adjustments where required.
Benefits:
- 28 days’ holiday (pro rata).
- Flexible working hours.
- Expeditions & Naturally Powered Days – subsidised adventure trips such as caving, hiking, cycling, kayaking and climbing.
- Employer pension contribution matched to 3%.
- Retail and Leisure Discounts.
- Wellbeing initiatives and support.
- Give As You Earn (charity donations directly from your salary).
- Volunteering days.
- Paid time off to volunteer on local social and environmental projects.
- Free Go Ape for immediate family or 20% off Go Ape.
- Employee ownership – every Go Ape employee is a co-owner of the business.
We’re an equal opportunities employer and encourage applications from all sections of the community. We provide Diversity and Inclusion training for every employee. We are Disability Confident and committed which means we give opportunities to disabled applicants and provide an environment in which everyone can thrive.
Customer Activity Assistant (Outdoor Instructor) in Buxton employer: Career Choices Dewis Gyrfa Ltd
Go Ape is an exceptional employer that champions adventure and personal growth, offering a vibrant work culture where every employee is a co-owner of the business. With flexible working hours, generous holiday allowances, and unique benefits like subsidised adventure trips and volunteering days, employees are encouraged to live life adventurously while making a positive impact in their communities. Located in a stunning outdoor environment, this role not only provides meaningful work but also fosters a supportive atmosphere for personal and professional development.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Activity Assistant (Outdoor Instructor) in Buxton
✨Get Involved in Local Sports Events
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We think you need these skills to ace Customer Activity Assistant (Outdoor Instructor) in Buxton
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at Career Choices Dewis Gyrfa Ltd.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at Career Choices Dewis Gyrfa Ltd.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help Career Choices Dewis Gyrfa Ltd see you as a reliable choice who can fit in with their staffing needs.
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How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with Career Choices Dewis Gyrfa Ltd, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
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As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help Career Choices Dewis Gyrfa Ltd see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of Career Choices Dewis Gyrfa Ltd. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
