At a Glance
- Tasks: Support various teams and improve customer journeys while learning essential business skills.
- Company: Join Novus Property Solutions, a leader in developing apprentices and early careers talent.
- Benefits: Earn £8.00 per hour, enjoy 27 days leave, and receive paid college training.
- Other info: Gain practical knowledge and build relationships across diverse teams.
- Why this job: Kickstart your career with hands-on experience in a collaborative and supportive environment.
- Qualifications: GCSEs in Maths and English, strong work ethic, and eagerness to learn.
The predicted salary is between 16640 - 16640 € per year.
Location: Stoke-on-Trent
Overview
At Novus Property Solutions, we’re proud of our long history of developing apprentices and early careers talent. This year, we’re excited to offer a new role within our Head Office team in Stoke-on-Trent. As a Business Services Support Apprentice, you’ll gain a structured introduction to our People Services (HR), IT, Social Value and Customer Service teams—building your understanding of how these functions support our operational teams and contribute to the overall success of Novus.
What You’ll Be Doing
- Business knowledge and understanding – learn our current processes and support continuous improvement across the service function.
- Customer journey – understand and evaluate the journey for our customers, identify challenges, and suggest improvements to support customer excellence and efficiency.
- Stakeholder management – build relationships with cross‑functional teams and colleagues, including participating in meetings.
- Teamwork – work closely with experienced colleagues across Business Services, gaining practical knowledge in a collaborative team environment.
- Technology – learn how to use our systems and technology tools to ensure the end‑user experience is positive.
Benefits
- Starting pay of £8.00 per hour (with annual increases)
- 37.5 hours per week, Monday to Friday (including day release)
- Paid day release to attend college
- Full on‑the‑job training
- Personal skills development
- Apprentice Buddy/Mentor Scheme
- 27 days annual leave + 8 bank holidays
- Company pension scheme – up to 7.5%
Qualifications
Ideally, you will have:
- GCSEs in Maths and English (Grade 4–9 / A*–C), A Levels or a Level 3 qualification (or equivalent), and basic IT skills (including Microsoft Excel).
- A strong work ethic and positive attitude.
- A keen desire to learn and develop new skills.
- Good communication and teamwork abilities.
Please note: This apprenticeship is not suitable for candidates who already hold (or are studying towards) a Level 3 in Customer Service.
Business Services Support Apprentice employer: Career Choices Dewis Gyrfa Ltd
At Novus Property Solutions, we are dedicated to nurturing talent and fostering a supportive work environment in our Stoke-on-Trent office. As a Business Services Support Apprentice, you will benefit from comprehensive training, mentorship, and opportunities for personal growth, all while enjoying a competitive salary and generous leave entitlements. Join us to be part of a collaborative team that values your contributions and encourages continuous improvement.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Services Support Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Novus Property Solutions. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences during the actual interview.
✨Tip Number 3
Show off your teamwork skills! Since this role involves working closely with others, be ready to share examples of how you've successfully collaborated in the past. Highlighting your ability to work well in a team can really set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Business Services Support Apprentice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see your enthusiasm for the Business Services Support Apprentice position, so don’t be shy about showcasing your relevant strengths!
Show Off Your Team Spirit:Since teamwork is key in this role, share examples of how you've worked well with others in the past. We love to see candidates who can collaborate effectively, so let us know how you’ve contributed to team success!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for learning and development shines through in every sentence.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Novus Property Solutions. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Questions
Think about the skills and qualities mentioned in the job description, like teamwork and communication. Prepare examples from your past experiences that demonstrate these abilities. Practising your responses can help you feel more confident during the interview.
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn is crucial. Be ready to discuss how you plan to develop your skills in HR, IT, and customer service. Highlight any previous experiences where you’ve taken the initiative to learn something new.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical day looks like. This shows that you’re engaged and serious about the opportunity.
