At a Glance
- Tasks: Provide a welcoming reception experience and ensure safety for all site users.
- Company: Cygnet Hospital Bury Hudson, a leader in mental health services.
- Benefits: Competitive pay, career progression, discounts, and a supportive work culture.
- Other info: Join a vibrant team dedicated to helping others thrive.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in reception or administration with strong communication skills.
The predicted salary is between 27800 - 27800 € per year.
£13.45 per hour, Exceeds National Minimum Wage
Contract Type: Permanent
Hours: Full time
Disability Confident: Yes
Closing Date: 30/05/2026
About this job
Helping others improve and turn their lives around there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a friendly, professional Security Receptionist with a passion for making a difference to others. You will be working 36 hours per week (6am to 6pm on Monday, Thursday & Friday) at Cygnet Hospital Bury Hudson, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Bury Hudson provides a wide range of secure mental health services for men including individuals with a diagnosis of personality disorder. Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir. You’ll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Responsibilities
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Receive and process all enquiries in a professional and courteous manner ensuring that messages and information reach the intended receiver quickly and efficiently
- Ensure the environment is welcoming and comfortable to all who enter Hospital premises.
- Manage the distribution and allocation of security keys, making a record of the key number issued to individual staff.
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols.
Why Cygnet?
We will offer you:
- Salary: £13.45 per hour
- Strong career progression opportunities
- Expert supervision & support
- Pension scheme
- Cycle to work scheme & employee discount saving
You are:
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
About Cygnet
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
What next?
If you care about making a difference we want to talk to you.
Security Receptionist in Bury St Edmunds employer: Career Choices Dewis Gyrfa Ltd
Cygnet Hospital Bury Hudson is an exceptional employer, offering a supportive and vibrant work culture where you can truly make a difference in the lives of others. With competitive pay, strong career progression opportunities, and a range of benefits including healthcare support and employee discounts, you'll thrive both personally and professionally in this rewarding environment. Join us in providing high-quality mental health services while enjoying a welcoming atmosphere and the chance to grow your career.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Receptionist in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the mental health sector. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your communication skills and how you can create a welcoming environment, just like the role requires.
✨Tip Number 3
Research the company culture! Check out Cygnet’s values and mission. When you know what they stand for, you can tailor your responses to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Cygnet family.
We think you need these skills to ace Security Receptionist in Bury St Edmunds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see your passion for helping others, so don’t be shy about sharing why you’re excited about the Security Receptionist role!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in reception or customer service roles. We love seeing how your skills match what we’re looking for, so customise it to fit the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the job description and think about how your skills align with the tasks, like managing security protocols and providing a welcoming environment.
✨Showcase Your People Skills
As a Security Receptionist, you'll be the first point of contact for visitors. Practice how you can demonstrate your friendly and professional demeanour during the interview. Think of examples where you've successfully interacted with clients or handled difficult situations with grace.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle various situations. Prepare by thinking of scenarios related to security and customer service, such as how you'd manage a visitor who doesn't have an appointment or how you'd ensure safety while maintaining a welcoming atmosphere.
✨Dress the Part
First impressions matter! Dress professionally to reflect the role you're applying for. A neat and tidy appearance will not only boost your confidence but also show that you take the position seriously and understand the importance of professionalism in a healthcare setting.
