At a Glance
- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be the heart of the store, motivating your team and making customers smile.
- Qualifications: Strong leadership skills and a positive, proactive attitude.
- Other info: Dynamic environment with exciting career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it).
You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the CardFactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
The Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5‑year business strategy including our vision of becoming a true omni‑channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast‑paced environment and be part of our exciting journey.
Benefits
- Pension 15%
- CardFactory colleague discount in‑store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme
- Access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
Application Instructions
If this role describes you and your career aspirations, click apply now. For any questions email: vacanciescardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received.
Team Leader in Burnley employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Be ready to share these examples during your interview to demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your personality shine through. A positive attitude can go a long way in making a great impression on the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows you're proactive and really keen on the position, which is exactly the kind of energy we love at Card Factory.
We think you need these skills to ace Team Leader in Burnley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and upbeat nature. Remember, we’re looking for someone who brings great vibes to our team!
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and any experience that shows how you can motivate a team and create a positive atmosphere. We love seeing how you connect with our values!
Show Your Curiosity: We appreciate candidates who are curious and eager to learn. In your application, mention any examples of how you've grown in previous roles or how you’ve helped others develop their skills. It shows us you’re ready to step up and make a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward. We can’t wait to hear from you!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think about times when you've gone above and beyond for customers and be ready to share those stories.
✨Be Energetic and Upbeat
The job description highlights the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a big difference and show that you're a good fit for the store's vibe.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity and eagerness to learn. Asking about the team's dynamics or how the company supports employee growth shows that you care about both your development and the team's success.