At a Glance
- Tasks: Manage warranty claims and ensure smooth processing for customer satisfaction.
- Company: Reputable multi-franchise commercial vehicle dealer group in South West England.
- Benefits: Starting salary of £30,000, 30 days holiday, private healthcare, and training opportunities.
- Other info: Dynamic work environment with opportunities for career growth.
- Why this job: Join a leading automotive brand and enhance your administrative skills.
- Qualifications: Experience in administration, strong data entry skills, and excellent communication.
The predicted salary is between 30000 - 30000 £ per year.
Our client, a reputable multi-franchise approved commercial vehicle dealer group with multiple centres across South West England, is seeking a dedicated Vehicle Warranty Administrator to join their Avonmouth branch. This role offers an excellent opportunity for experienced administration professionals to work within a leading automotive environment. As a Vehicle Warranty Administrator, you will play a key part in ensuring smooth warranty processing, accurate claims, and high levels of customer satisfaction.
Benefits:
- Starting salary approximately £30,000 per annum, dependent on experience
- 30 days holiday annually, including bank holidays
- Access to manufacturer-accredited training and ongoing development programmes
- Company pension scheme
- Private healthcare provisions and other employee benefits
- Opportunity to work with a well-established, industry-leading commercial vehicle brand
- Working hours: 40 hours per week, Monday to Friday, 8:30am - 5:00pm
Duties:
- Prepare and submit warranty claims directly to manufacturers for payment
- Check and reconcile weekly warranty statements, query overdue claims, and resolve discrepancies
- Ensure all warranty documentation complies with manufacturer policies and standards
- Collate and process invoices and warranty claims with total accuracy
- Complete all repair order documentation thoroughly and correctly
- Manage policy claims efficiently, ensuring accurate customer reimbursements
- Control and reconcile warranty credits, managing discrepancies effectively
- Maintain high standards in handling displaced material returned to manufacturers
- Liaise across departments to ensure seamless warranty administration
Requirements:
- Previous experience in an administrative or clerical role, ideally within the automotive sector
- Strong data entry and organisational skills with meticulous attention to detail
- Excellent communication skills and a customer-focused approach
- Ability to work collaboratively with colleagues across different departments
- Knowledge of vehicle warranty administration is advantageous but not essential
- Familiarity with commercial vehicles and automotive industry practices is a plus
Warranty Administrator in Bristol employer: Career Choices Dewis Gyrfa Ltd
Join a reputable multi-franchise approved commercial vehicle dealer group in Avonmouth, where you will thrive in a supportive work culture that values employee development and satisfaction. With competitive benefits including a starting salary of approximately £30,000, 30 days of holiday, and access to manufacturer-accredited training, this role as a Vehicle Warranty Administrator offers a meaningful opportunity to contribute to a leading automotive environment while enjoying a healthy work-life balance.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team