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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain store standards.
- Company: Join a dynamic retail brand focused on growth and customer engagement.
- Benefits: Flexible hours, competitive pay, and opportunities for personal development.
- Why this job: Be a key player in creating amazing shopping experiences and driving store success.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting opportunities for career advancement in a vibrant retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Purpose of the Role To proactively support the Store Management Team by maximising sales and profitability through exceptional customer service, maintaining high visual merchandising and store standards, ensuring team performance in the absence of management, and overseeing smooth store operations when management is not present.
Responsibilities
- Team Management – Assist in training, developing, and coaching team members in collaboration with the Store Management Team; provide store performance feedback to the Regional Manager as needed.
- Store Operations – Maintain visual merchandising standards and implement window display schemes; ensure compliance with promotional activities and store layout guidelines; support stock control, cash handling, and in-store security procedures; help maintain a clean, safe, and healthy working environment; in the absence of the manager, create staffing schedules that align with the allocated payroll budget and ensure the store is adequately staffed; report maintenance issues using the designated software systems; adhere to all Health & Safety policies and procedures.
- Communication & Reporting – Communicate regularly with the Store Manager, Regional Manager, and Support Teams; respond promptly to internal communications; stay updated with company policies, procedures, and Head Office updates.
- Financial & Analytical Duties – Assist in analysing store performance; monitor daily footfall and conversion rates, and take action to improve performance; work towards achieving Average Transaction Value (ATV) and Items Per Basket (IPB) targets; help control stock loss and ensure accurate completion of administrative procedures.
- Brand & Customer Engagement – Promote the Bonus Club loyalty programme in line with GDPR guidelines; lead by example in delivering outstanding customer experiences; stay informed on product knowledge and internal systems through ongoing training.
- Additional Responsibilities – Support new store openings, relocations, and closures as required; adhere to all internal policies, including the Whistleblowing Policy; complete all mandatory e-learning and personal development modules; note: the role is Fully Flexible most of the time.
Supervisor in Bristol employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store's values and how they treat their customers. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of the Supervisor role, especially around team management and customer engagement.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to the team!
We think you need these skills to ace Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering exceptional customer experiences. Share specific examples of how you've gone above and beyond to help customers in previous roles.
Highlight Team Management Skills: We want to see your ability to train and develop team members. Mention any experience you have in coaching or mentoring others, and how you’ve contributed to a positive team environment.
Demonstrate Your Analytical Mindset: Since the role involves monitoring store performance, include any relevant experience you have with analysing sales data or improving performance metrics. Show us how you can make data-driven decisions!
Keep It Professional Yet Personal: While we appreciate a professional tone, don’t be afraid to let your personality shine through. We’re looking for someone who fits our culture, so feel free to share what makes you unique in your application.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product offerings, and current promotions. This shows your genuine interest in the role and helps you answer questions about how you would maintain visual merchandising standards and support stock control.
✨Showcase Your Team Management Skills
Be ready to discuss your experience in training and developing team members. Prepare specific examples of how you've coached others in previous roles, as this will demonstrate your ability to assist the Store Management Team effectively.
✨Understand Financial Metrics
Brush up on key performance indicators like Average Transaction Value (ATV) and Items Per Basket (IPB). Be prepared to talk about how you would monitor these metrics and take action to improve them, showing that you can contribute to the store's profitability.
✨Communicate Like a Pro
Effective communication is crucial for this role. Think of examples where you’ve successfully communicated with management or team members. Highlight your ability to respond promptly to internal communications and stay updated with company policies, which is essential for smooth store operations.
