At a Glance
- Tasks: Act as a friendly link between the hospital and the Friends, managing communications and promoting charity work.
- Company: Join the University Hospitals Bristol and Weston NHS Foundation Trust, a caring community.
- Benefits: Permanent role with a supportive environment and opportunities to make a difference.
- Other info: Flexible role with a focus on empathy and adaptability.
- Why this job: Be the voice of a charity that supports patients and families in need.
- Qualifications: Excellent interpersonal skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity for an enthusiastic and friendly person with excellent interpersonal skills to act as the Secretary to the Friends. The chair, treasurer, and committee of the Friends are volunteers. The secretarial role is the only paid employee.
In this role you will act as a link between the hospital and the Friends, maintaining regular contact with the Chair, Treasurer and the committee, and promoting a high profile for the charity within the hospital.
Key responsibilities include:
- Maintaining regular communication with the Chair, Treasurer and committee members.
- Acting as a point of contact for the Friends via telephone and email.
- Responding promptly to calls and emails, keeping enquirers updated and escalating queries, problems and general issues to appropriate staff.
- Promoting the work of the Friends to a wider audience, including occasional outreach to local groups and receiving donations in person.
- Promoting goods sold by the Friends to fundraise for the centre (e.g., Christmas cards, notepads, pens).
- Providing written information for the website and social media channels.
- Liaising with and helping those who wish to fundraise for the Friends, organising collecting boxes and writing letters of thanks.
- Showing a caring and professional approach towards patients, relatives and carers.
- Recognising when a query is clinical and urgent and escalating appropriately.
- Organising and planning tasks, demonstrating excellent IT skills adaptable to various programmes and platforms.
- Engaging with patients, relatives and staff in the Friends’ office close to the Reception area, fostering a supportive environment.
Theme of the role: Empathy, flexibility, adaptability to changing needs of the service, resilience in dealing with distressed patients and relatives.
Application terms: The advert closes on Monday 25 May 2026. Please refer to the attached job description document for additional details.
Proud member of the Disability Confident employer scheme.
Secretary to the Friends of BHOC | University Hospitals Bristol and Weston NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
University Hospitals Bristol and Weston NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment in the heart of Bristol. As the Secretary to the Friends of BHOC, you will play a vital role in connecting with volunteers and promoting charitable initiatives, all while benefiting from opportunities for personal growth and development within the NHS framework. With a commitment to employee well-being and a focus on community engagement, this position provides a meaningful way to contribute to patient care and support.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
