At a Glance
- Tasks: Welcome patients and support medical staff with essential administrative tasks.
- Company: Join the University Hospitals Bristol and Weston NHS Foundation Trust, a diverse and inclusive workplace.
- Benefits: Gain valuable experience in healthcare while working in a supportive environment.
- Other info: Enjoy a dynamic role with opportunities to grow in the healthcare sector.
- Why this job: Make a difference by being the first point of contact for patients and their families.
- Qualifications: Organised, enthusiastic, and good with IT; excellent communication skills are a must.
The predicted salary is between 23915 - 25674 £ per year.
Responsibilities
- Welcoming patients and their families/carers, ensuring a courteous first point of contact for all visitors and staff.
- Assisting with patient check‑in and maintaining accurate patient records.
- Supporting nurses and medical staff in administrative tasks.
- Answering the phone and liaising with other departments for clerical needs.
- Entering patient data onto PAS and assisting with the self‑check‑in kiosk.
- Tracing, printing, labeling and filing patient notes in a methodical manner.
- Ensuring patient notes are sent for coding/scanning promptly and recording all activity on the computer system.
- Handling incoming and outgoing post, distributing as required.
- Completing the daily cashup of clinics.
- Working a rota to be on site at the Bristol diagnostic hub.
Requirements
- Well‑organised, enthusiastic individual who can thrive in a fast‑paced environment.
- Good working knowledge of IT to support administrative processes.
- Methodical approach to a variable workload.
- Self‑motivated with excellent communication and interpersonal skills.
- Ability to work independently and as part of a busy, deadline‑driven team.
- Capability to act as the focal point of administrative communications for outpatients.
Equal Opportunities Statement
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is an equal opportunities employer. We actively work towards a diverse workforce that represents the rich diversity of the local population at all levels and are committed to designing services around the needs of patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Receptionist | University Hospitals Bristol and Weston NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
University Hospitals Bristol and Weston NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises patient care and employee well-being. With a commitment to diversity and equal opportunities, staff are encouraged to grow professionally through various training programmes and career advancement pathways. Working at the Bristol diagnostic hub not only provides a dynamic environment but also allows employees to make a meaningful impact in the community they serve.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist | University Hospitals Bristol and Weston NHS Foundation Trust
✨Tip Number 1
Make sure you research University Hospitals Bristol and Weston NHS Foundation Trust before your interview. Knowing their values and recent initiatives can help you connect your skills to their mission, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients and families. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and the team. Think about what it’s like to work in a fast-paced environment and how you can contribute to the team’s success.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and reiterate your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist | University Hospitals Bristol and Weston NHS Foundation Trust
Some tips for your application 🫡
Be Personable:As a receptionist, you'll be the first point of contact for patients and their families. Make sure your application reflects your friendly and welcoming nature. Use a warm tone in your cover letter to show that you’re ready to greet everyone with a smile!
Show Your Organisational Skills:Highlight your ability to stay organised in a fast-paced environment. Mention any experience you have with managing records or handling multiple tasks at once. We want to see that you can keep everything running smoothly!
Demonstrate IT Proficiency:Since you'll be entering patient data and using various systems, it's crucial to showcase your IT skills. Include any relevant software or systems you've worked with in your application. This will help us see that you're ready to hit the ground running!
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Refer to the job description and align your experiences with the responsibilities listed. We love seeing applicants who take the time to connect their skills with what we need!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role
Familiarise yourself with the responsibilities of a receptionist at University Hospitals Bristol and Weston NHS Foundation Trust. Understand the importance of being the first point of contact for patients and how to handle administrative tasks efficiently.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication and interpersonal skills. Think about times when you’ve successfully dealt with difficult situations or provided exceptional service, as these will resonate well with the interviewers.
✨Demonstrate IT Proficiency
Brush up on your IT skills, especially related to patient record systems and data entry. Be ready to discuss your experience with similar software and how you can quickly adapt to new systems, as this is crucial for the role.
✨Emphasise Organisation and Teamwork
Be prepared to talk about how you manage a variable workload and work effectively in a team. Share specific strategies you use to stay organised and how you contribute to a positive team environment, especially in a fast-paced setting.
