At a Glance
- Tasks: Manage patient records, coordinate referrals, and ensure smooth communication within the practice.
- Company: A reputable healthcare practice focused on patient care and efficient service.
- Benefits: Full-time position with a supportive work environment and opportunities for professional growth.
- Why this job: Make a difference in patient care while developing valuable administrative skills.
- Qualifications: Strong organisational skills and effective communication abilities required.
- Other info: Join a dynamic team dedicated to improving healthcare experiences.
The predicted salary is between 36000 - 60000 Β£ per year.
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 07/03/2026
About this job
The post holder will be responsible for:
- Document Administration
- Administer Practice email accounts
- Identify relevant clinical information contained in documents and code the patient record on the Practice clinical system accordingly
- Work-flow the document to the most appropriate clinician
- Code additional document content onto the patient record at the request of clinicians.
- Referral Management
- Receive, review, and process GP referrals for specialist consultations, diagnostics, and community services.
- Ensure referrals are complete, accurate, and contain all necessary clinical information.
- Prioritise referrals based on clinical urgency and practice protocols.
- Support patients regarding referral queries, appointment scheduling, and follow-ups.
- Communicate effectively with hospital departments, specialists, and allied health professionals to coordinate.
- Provide patients with information about referral processes, waiting times, and preparation for appointments.
- Ensure patients understand follow-up care requirements and next steps after specialist consultations.
- Medical Records Administration
- Process incoming electronic patient medical records
- Organise incoming paper patient medical records in preparation for summarising
- Review medical records and produce an accurate and sufficient summary of the patients medical history
- Code the patient record on the Practice clinical system accordingly
- Administer the processing of medical records requests from patients and third parties.
- Communication
- To communicate on the phone, by email or in person with staff from a wide variety of NHS / other departments in a confidential, professional and efficient manner so that good communication between the surgery and all other services is maintained.
- To communicate in a professional, friendly and helpful way with patients, carers and the general public to maintain an excellent profile for the surgery amongst its users including communicating test results where appropriate.
- Responsibility
- To carry out duties with a level of autonomy and minimum supervision working within broad procedural guidelines.
- Use own initiative to prioritise own workload and day to day tasks.
Practice Administrator in Bristol employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Practice Administrator in Bristol
β¨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in practice administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
β¨Tip Number 2
Prepare for interviews by practising common questions related to document administration and referral management. We suggest role-playing with a friend to boost your confidence and nail those tricky scenarios.
β¨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with medical records and patient communication. This can really set you apart during interviews and give employers a taste of what you bring to the table.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Practice Administrator in Bristol
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Practice Administrator role. Highlight your relevant experience in document administration and referral management, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since communication is key in this role, give examples of how you've effectively communicated with colleagues and patients in the past. We want to see that you can maintain a professional and friendly tone, just like we do at StudySmarter.
Be Detail-Oriented: Pay attention to the details in your application. Make sure there are no typos or errors, as accuracy is crucial in medical records administration. This will demonstrate your commitment to quality work, which we value highly.
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the easiest way for us to keep track of your application and ensures youβre considered for the role. Plus, it shows you're tech-savvy, which is always a bonus!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
β¨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Practice Administrator. Familiarise yourself with document administration, referral management, and medical records processing. This will help you answer questions confidently and demonstrate your genuine interest in the role.
β¨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with patients or colleagues in the past. Think about times when you handled queries or coordinated with other departments, as this will highlight your ability to maintain professionalism and efficiency.
β¨Demonstrate Your Organisational Skills
The job requires managing multiple tasks simultaneously, so be ready to discuss how you prioritise your workload. Share specific strategies or tools you use to stay organised, especially when dealing with referrals and medical records, to show that you can handle the demands of the position.
β¨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the practice's protocols or team dynamics. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.