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- Tasks: Join our team to manage member benefit calculations and respond to queries.
- Company: Broadstone, a leading pensions consultancy with a supportive culture.
- Benefits: Competitive salary, 25 days holiday, hybrid work options, and wellness programmes.
- Why this job: Be part of an award-winning team making a real difference in pensions administration.
- Qualifications: A Level education, experience in pensions, and strong communication skills.
- Other info: Inclusive environment with opportunities for professional development and social events.
The predicted salary is between 30000 - 42000 £ per year.
Looking for the next step in your career? Voted Best Pensions Administrator in the Country for the 4th year in a row, and Administration provider of the year 2025, Broadstone are growing and need experienced Pensions Administrators to help support the journey.
Location: Bristol
Who are we?
Broadstone is a thriving consultancy offering a wide range of services in pensions, investments, and employee benefits. Established in 1989, the business has grown from a small team to a workforce of around 800, brought together by a desire to provide a personal, expert service to all who put their faith in us. We take pride in assisting small and medium sized pension schemes who lack the time or resources to address increasingly challenging issues themselves. Our values are at the heart of everything we do and drive us forward every day. We strive to attract, develop, and retain high quality talent to work together to provide the best possible client outcomes. Our team feel empowered to share ideas to continuously improve our business. The impressive results of both client and staff surveys are a source of great pride. Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. We operate out of 12 regional hubs stretching from London to Glasgow.
The role:
You will join a large and growing organisation, working in a friendly, supportive environment where you will quickly become an integral and valuable part of our Pensions Administration team; a team that really value the quality of work they do for our clients. Broadstone invest in our people to ensure that they have the time and systems to do a proper, fulfilling job and this has been recognised in our client and employee satisfaction scores as well as industry awards.
Key responsibilities:
- Completing calculations in relation to member benefit entitlements
- Responding to queries from various stakeholders
- Preparing and collating information as requested
About you:
- Educated to A Level standard or equivalent
- Previous experience carrying out a similar role with a third-party administrator or in-house occupational pension scheme
- Experience working with DB and/or DC Pension Schemes
- Proven ability to deliver an exceptional customer experience
- Excellent written and verbal communication skills
- Numeracy skills and strong attention to detail
- Solutions driven individuals with a focus on continuous improvement
- Studying towards or completed relevant professional qualifications is desirable
What we offer:
- Competitive salary and discretionary annual bonus
- 25 days holiday plus bank holidays (with option of buying more)
- Work-Life balance
- Hybrid / remote work options, family friendly policies and a comprehensive wellness program
- Group Life Assurance
- Income Protection
- Fully supported study programme, including membership of the Pensions Management Institute (PMI), exam fees and exam leave
- Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
- Social events
- Volunteering opportunities
To submit your CV for our Pensions Administrator opportunity, please press ‘Apply’ now. If you are interested in this opportunity and wish to have a confidential conversation about the scope and expectations, please contact ewan.wood@broadstone.co.uk. Broadstone reserves the right to close our vacancies early and will endeavour to respond to all applicants. However, if for any reason you have not heard back within 28 days of applying, please assume that you have been unsuccessful on this occasion.
Proud member of the Disability Confident employer scheme.
Pensions Administrator in Bristol employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role at Broadstone or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of DB and DC Pension Schemes. Familiarise yourself with common queries and calculations related to member benefit entitlements. This will show that you're not just interested, but also knowledgeable about the role.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Broadstone and being part of our award-winning team.
We think you need these skills to ace Pensions Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Administrator role. Highlight your relevant experience with DB and DC Pension Schemes, and don’t forget to showcase your exceptional customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about pensions and how your background makes you a perfect fit for Broadstone. Keep it friendly and professional!
Showcase Your Attention to Detail: As a Pensions Administrator, attention to detail is key. In your application, mention specific examples where your meticulous nature has led to successful outcomes. We love candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team at Broadstone!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of both Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Familiarise yourself with common calculations related to member benefit entitlements, as this will likely come up during the interview.
✨Showcase Your Customer Service Skills
Broadstone values exceptional customer experience, so be prepared to share examples of how you've handled queries from stakeholders in the past. Highlight your communication skills and how you ensure clarity and satisfaction in your responses.
✨Demonstrate Your Attention to Detail
As a Pensions Administrator, accuracy is key. Bring along examples of your work that showcase your strong numeracy skills and attention to detail. Discuss how you approach tasks methodically to avoid errors.
✨Emphasise Continuous Improvement
Broadstone is all about growth and improvement. Be ready to talk about how you've contributed to process enhancements in previous roles. Share any ideas you have for improving their current systems or practices, showing that you're proactive and solutions-driven.
