At a Glance
- Tasks: Deliver top-notch customer service and keep the store looking great.
- Company: Join One Stop, a vibrant part of Tesco with a friendly team.
- Benefits: Enjoy competitive pay, inclusive workplace, and access to store services.
- Other info: Embrace a diverse workplace that values every individual.
- Why this job: Be part of a dynamic retail environment and make customers smile.
- Qualifications: Must be a school leaver with great communication skills.
The predicted salary is between 22000 - 25000 £ per year.
One Stop, a subsidiary of Tesco, is looking for a Customer Service Assistant to join our team in a fast-paced retail environment.
Key Responsibilities
- Provide excellent customer service, ensuring a welcoming and inclusive atmosphere.
- Stock shelves, replenish stock and maintain store appearance.
- Process payments accurately at tills.
- Assist customers at self-service checkouts, addressing assistance calls and providing clear guidance.
- Carry out cleaning, tidying and safety checks to keep aisles clear and secure.
- Support the store’s post office operations (if applicable), including day-to-day duties and background checks.
- Perform duties across all areas of the store, including online, replenishment, vending and stock routines.
- Replace the Shift Leader or Store Manager when absent, managing the shift responsibly.
- Adhere to all safety, security and company policies, including wearing safety equipment where required.
- Follow the Think 25 policy for age-restricted product sales.
- Encourage customer feedback through surveys and use this information to improve service.
- Maintain accurate clock-in/out records for payroll.
Qualifications and Requirements
- Minimum of a school leaver’s age (eligible for the role).
- Relevant background checks, including a Post Office financial and criminal conviction check where required.
- Excellent communication skills and ability to work collaboratively as part of one team.
- Comfortable working in a fast-paced environment with shifting responsibilities.
Benefits
- Competitive pay and accurate payroll with strict clock-in/out compliance.
- Inclusive workplace committed to disability-friendly practices.
- Access to store services such as free cash machines, Evri Parcelshop, PayPoint and vending solutions.
Equality and Diversity
One Stop is proud to be a Disability Confident employer and is committed to providing a fully inclusive recruitment process. We welcome applicants of all backgrounds and encourage equal opportunity.
One Stop - Customer Service Assistant in Bristol employer: Career Choices Dewis Gyrfa Ltd
One Stop, a subsidiary of Tesco, is an excellent employer that prioritises inclusivity and employee well-being in a dynamic retail environment. With competitive pay, a commitment to disability-friendly practices, and opportunities for personal growth, employees can thrive while delivering exceptional customer service. The supportive work culture encourages collaboration and values feedback, making it a rewarding place to build a career.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land One Stop - Customer Service Assistant in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Career Choices Dewis Gyrfa Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Career Choices Dewis Gyrfa Ltd!
We think you need these skills to ace One Stop - Customer Service Assistant in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Career Choices Dewis Gyrfa Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Career Choices Dewis Gyrfa Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Career Choices Dewis Gyrfa Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
