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- Tasks: Support and coach residents to manage their homes effectively while building community relationships.
- Company: Join Bromford, a leading housing provider focused on community services.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
- Other info: Enjoy a dynamic role with a mix of homeworking and field visits.
The predicted salary is between 26700 - 28400 £ per year.
£30,763 to £33,945 per year, Excellent Plus Benefits
Contract Type: Permanent
Hours: Full time
Operational patch: Winterbourne and Iron Acton (BS36 & BS37)
Hours: 37.5 per week (Monday-Friday)
Workstyle: Field-based with flexibility - a mix of homeworking, office time, and visiting customers in their homes
Other requirements: Full driving licence and access to a vehicle
If you are passionate about helping people, skilled in guiding customers to better manage their homes and eager to develop your skills and experience further, consider applying for this position within our team.
As a neighbourhood coach, you’ll work independently to manage a patch of around two hundred homes, making sure the properties are well maintained, customers are aware of their responsibilities as well as offering coaching and guidance. Day to day you will manage tenancy sign ups and changes, anti-social behaviour and safeguarding, as well as court work and evictions where necessary. You’ll have a holistic customer approach and build good relationships with services in the local community, making sure you have a positive impact on the lives of our customers.
Working closely with our maintenance and lettings teams, you’ll make sure we effectively allocate empty homes, manage customers’ expectations around repairs as well as escape any property maintenance issues.
To be successful, you will need to be someone who genuinely cares about people but with resilience, and experience of managing a busy and varied workload. Self-starters who are good communicators will thrive, as well as someone who is curious and doesn’t shy away from having difficult conversations.
This role is full time and subject to an enhanced DBS check. You’ll travel to and from surrounding areas as required. Regular home working is available.
You will be someone who:
- Has experience working in a customer facing role, ideally within housing management
- Strives to achieve performance targets, maximising customer satisfaction
- Is tenacious and resilient who does what it takes to achieve the right outcome
- Sees the best in people and has the capacity to coach
- Has a reputation for first-rate influencing, negotiating and relationship building skills
- Has access to a vehicle and a full driving licence
Why Join Us?
By joining Bromford, (part of Bromford Flagship), you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group.
The closing date is Monday 2 February 2026 with interviews taking place on Friday 6 February at our Chipping Sodbury office.
Neighbourhood Coach - Bristol employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Coach - Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bromford and their community-focused approach. This will help you connect your values with theirs and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a neighbourhood coach, you'll need to have those first-rate influencing and negotiating skills. Try role-playing difficult conversations with a friend to build your confidence and refine your approach.
✨Tip Number 3
Show off your resilience! Think of examples from your past where you've faced challenges in customer-facing roles. Be ready to share how you managed those situations and what you learned from them during the interview.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit it via the official channels. It shows you're serious about joining us and helps streamline the process.
We think you need these skills to ace Neighbourhood Coach - Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Neighbourhood Coach role. We want to see how you can bring your unique flair to our team!
Showcase Your People Skills: Since this role is all about building relationships, don’t forget to emphasise your experience in customer-facing roles. Share examples of how you've successfully navigated tricky conversations or helped others manage their homes.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Patch
Before the interview, take some time to research Winterbourne and Iron Acton. Familiarise yourself with the community, its challenges, and the services available. This will show your genuine interest in the role and help you discuss how you can make a positive impact.
✨Showcase Your Resilience
Be prepared to share examples of how you've handled difficult situations in previous roles. Whether it's managing anti-social behaviour or navigating tough conversations, demonstrating your resilience and problem-solving skills will resonate well with the interviewers.
✨Highlight Your Coaching Skills
As a neighbourhood coach, your ability to guide and support customers is crucial. Think of specific instances where you've successfully coached someone or helped them improve their situation. This will illustrate your capacity to build relationships and influence positively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, performance targets, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
