At a Glance
- Tasks: Provide efficient secretarial support for ENT clinicians and manage patient communications.
- Company: Join the University Hospitals Bristol and Weston NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Other info: Be part of a diverse team committed to equal opportunities.
- Why this job: Make a difference in patient care while developing valuable administrative skills.
- Qualifications: Strong communication skills and a compassionate approach to patient interactions.
The predicted salary is between 29970 - 36483 £ per year.
The role is part of a team which provides an efficient and effective patient-focused secretarial service for ENT clinicians.
Responsibilities:
- Formatting of clinic letters
- Managing the Medical Secretary inbox and responding to e‑mail queries
- Taking phone calls
- Acting as a point of contact for patients, relatives, and other professionals
- Liaising with clinical and non‑clinical staff via telephone and email
- Maintaining a polite and empathetic approach to patient needs at all times and communicating effectively in difficult situations
- Returning calls promptly and keeping callers updated with information efficiently
- Escalating patient queries, capacity problems, and general issues to the line manager or relevant clinical staff as appropriate
The Trust is an equal‑opportunities employer.
ENT Medical Support Secretary | University Hospitals Bristol and Weston NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
University Hospitals Bristol and Weston NHS Foundation Trust is an exceptional employer that prioritises patient care while fostering a supportive and collaborative work environment. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth within the healthcare sector. Located in a vibrant community, the Trust values diversity and inclusivity, making it a rewarding place to contribute to meaningful healthcare outcomes.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ENT Medical Support Secretary | University Hospitals Bristol and Weston NHS Foundation Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Career Choices Dewis Gyrfa Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Career Choices Dewis Gyrfa Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Career Choices Dewis Gyrfa Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace ENT Medical Support Secretary | University Hospitals Bristol and Weston NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Career Choices Dewis Gyrfa Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Career Choices Dewis Gyrfa Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Career Choices Dewis Gyrfa Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Career Choices Dewis Gyrfa Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Career Choices Dewis Gyrfa Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
