At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and ensure top-notch customer service.
- Company: Join SSP at M&S Simply Food in Bristol Airport for an exciting retail experience.
- Benefits: Earn £14.25 per hour, plus extra for night shifts, with discounts and training opportunities.
- Other info: Flexible shifts, great atmosphere, and a chance to meet new people every day.
- Why this job: Perfect for energetic leaders who thrive in fast-paced environments and love making an impact.
- Qualifications: Experience in leading teams in hospitality or retail is preferred.
The predicted salary is between 30000 - 32000 £ per year.
Pay Rate: £14.25 per hour. Add £1.50 per hour for work between midnight and 6 am, bringing your rate to £15.75 per hour.
Shift Pattern: Full‑Time (37.5 hrs). Shifts between 5 am and midnight; any 5 shifts out of 7. Working flexibly across weekdays, weekends, bank and public holidays.
About the Retail Duty Manager Role
Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly. SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new. Perfect for people who love to stay on the go. Retail moves fast, and so do you. If you thrive on action, love leading people, and want to make an impact every day, this role is for you. Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.
Role Summary
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service and be the go‑to person for customer and team queries.
- Results‑focused: stay informed about unit performance and champion improvements.
Qualifications
- Previous experience leading a team in a busy Hospitality or Retail environment is ideal.
Benefits
- Discounted Parking whilst on shift
- Discounted Meal while on shifts
- Employee Discounts
- Friends and Family Discount App
- Award‑winning training, apprenticeships and development programs
Working Environment
A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Apply
Step up, lead brilliantly, and apply today to join SSP as a Retail Duty Manager. SSP values diversity and is committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Bristol employer: Career Choices Dewis Gyrfa Ltd
At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture where every day is filled with energy and opportunities for personal growth. As a Duty Manager at M&S Simply Food in Bristol Airport, you'll enjoy competitive pay rates, flexible shifts, and a range of employee benefits including discounts and award-winning training programmes, all while leading a dynamic team in a fast-paced environment that values diversity and teamwork.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Bristol
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, practice common questions, and think about how your experience fits the role. Confidence is key, so show them you’re ready to lead and inspire!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Duty Manager role!
We think you need these skills to ace Duty Manager in Bristol
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any previous experience leading a team. We want to see how you’ve inspired others and kept the energy high during busy shifts.
Be Personable:Since this role is all about customer service, let your personality shine through in your written application. We love candidates who can connect with people and create a positive atmosphere.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role at M&S Simply Food.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Duty Manager at M&S Simply Food entails. Familiarise yourself with the responsibilities like leading a team, managing operations, and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share specific examples of how you've successfully managed a team in a busy environment. Think about times when you motivated your team or solved problems on the fly. This will demonstrate your ability to thrive in a fast-paced setting.
✨Emphasise Customer Service Experience
Customer service is key in retail, especially in a bustling airport setting. Be ready to discuss your previous experiences in providing top-notch service. Highlight any situations where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team dynamics, shift patterns, and opportunities for growth within the company. This shows that you're not only interested in the job but also in how you can contribute to the team and develop your career.