At a Glance
- Tasks: Deliver friendly service, support customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused retailer with a commitment to inclusivity.
- Benefits: Enjoy 30% off in-store products, flexible shifts, and full training.
- Other info: Flexible hours, career progression, and a supportive work environment.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a positive attitude towards change.
The predicted salary is between 12 - 16 £ per hour.
Location: Canford Lane Westbury-On-Trym, Bristol, BS9 3DF
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part‑time
Working pattern: varied shifts including early mornings (7am opening), afternoons, late evenings (10.15pm closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or some other business‑related needs.
What you’ll do
- Friendly and thoughtful service – put customers first in everything you do: responding to queries, championing Co‑op products and Membership, and doing all you can to deliver a great shopping experience.
- Work together to make everyone’s day better – support your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates and temperatures are all as they should be.
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem solving.
- The flexibility to work a range of different shifts.
Why Co‑op?
- 30% discount on all Co‑op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- STREAN – a money‑management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro‑rata for part‑time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle‑to‑work scheme.
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We are also part of the Disability Confident scheme, meaning we will always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We will ask whether you’d like to be considered under the Disability Confident scheme when you apply.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date. For more information, see our recruitment process page and our diversity and inclusion commitments page.
Customer Team Member in Bristol employer: Career Choices Dewis Gyrfa Ltd
At Co-op, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises the well-being of our team members. With competitive pay, generous discounts, and comprehensive training, we empower our Customer Team Members in Westbury-On-Trym to grow both personally and professionally while making a positive impact in their local community. Join us for a rewarding experience where your contributions truly matter.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Co-op and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Be flexible and open-minded! The job involves varied shifts, so highlight your willingness to adapt. Show that you're ready to tackle early mornings or late evenings with a positive attitude.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to complete those online assessments – they’re a key part of the process!
We think you need these skills to ace Customer Team Member in Bristol
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and teamwork.
Highlight Your Skills:Make sure to mention any relevant experience or skills that align with the role. Whether it’s your knack for problem-solving or your ability to connect with customers, we want to know what makes you a great fit!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Stick to the point and make sure your answers are easy to read. This helps us get to know you better without sifting through too much info.
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and you’ll be on your way to joining our team in no time!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Team Member, great people skills are essential. Prepare examples from your past experiences where you've successfully built relationships with customers or colleagues. Highlight how you’ve handled difficult situations with a positive approach, as this will resonate well with the interviewers.
✨Flexibility is Key
Since the role involves varied shifts, be ready to discuss your availability openly. Emphasise your flexibility and willingness to adapt to different working hours. This shows that you’re committed to meeting the needs of the store and its customers.
✨Prepare for the Assessments
Don’t forget about the online assessments! They’re a crucial part of the application process. Set aside around 20 minutes to complete them without distractions. Practising similar assessment questions beforehand can also give you a confidence boost.
