At a Glance
- Tasks: Manage the control room and ensure safety at Cabot Circus Shopping Centre.
- Company: Join a dynamic team at a bustling shopping centre.
- Benefits: Enjoy competitive pay, employee discounts, and extensive training opportunities.
- Other info: Flexible shift patterns with great career growth potential.
- Why this job: Be a key player in maintaining security and safety while developing leadership skills.
- Qualifications: SIA CCTV Licence required; strong communication and organisational skills essential.
The predicted salary is between 30000 - 40000 £ per year.
Join the team at Cabot Circus Shopping Centre to manage the control room and ensure the safety and security of the centre. Your shift pattern will be a 4 on 4 off rota (07:00‑19:00 & 19:00‑07:00). Pay rate: £16.22 per hour.
Key Responsibilities
- Responsible for the ‘live' operation of the Mitie Team that manages the essential functions of the control room.
- Oversee all common and public areas of the shopping centre.
- Manage client emergency and evacuation procedures.
- Track officer time and attendance.
- Ensure health, safety & welfare of the Mitie site‑based team and incidents that affect the client and Mitie.
- Lead business continuity planning centred on the continued operation of the control room and shopping centre.
- Maintain client building security and safety.
- Provide a high standard of response to telephone and e‑mail enquiries.
- Supervise and support all onsite Mitie personnel.
- Provide timely and effective communication to all within the business, including the centre manager and client board level on incidents that occur on or affect the centre.
- Update and collate incident information, daily reports and flash reports.
- Track serious incidents and manage their resolution.
- Report absenteeism and lateness.
- Report systems faults.
- Manage incidents and direct personnel with support from team leaders, shift managers or senior operational managers where applicable.
- Ensure all incidents are logged and managed effectively through to completion.
- Communicate business issues to the relevant centre departments.
- Maintain security standards for access, egress and visitor regulation.
- Be fully conversant with the methods of working of all equipment and ensure it meets the required standard and quality.
- Handle all day‑to‑day enquiries that arise regarding the daily operation of the centre’s security.
- Develop and maintain good working relations with applicable local agencies and services.
- Carry out any other reasonable requests from management or client.
- Complete entry, checking and filing of all accident and health and safety reports relating to AIR2 and Quooda.
- Ensure compliance with the CCTV policy and audit trail.
- Ensure the issue of keys aligns with procedure and is fully auditable.
Benefits Package
- Employee Shares Scheme
- Staff Retailer Discount
- Discount Scheme
- Free Staff Parking
- Pension Scheme
- Extensive Training Package
- Childcare Vouchers
- Cycle to Work Scheme
- Give as you earn
- Salary Finance
- Competitive Holiday Allowance
- Competitive Pay Rate
- Life Cover
- Share Incentive Plan
- Save as you earn
- Virtual GP
- Employee Assistance & Counselling
Qualifications & Experience
- SIA CCTV Licence is essential for the role.
- Enthusiastic and motivational.
- Punctual and reliable.
- Organised and able to make decisions.
- Honest, transparent and consistent.
- Capable of gaining and holding the respect of others.
- Flexible with a “can do” attitude.
- Good communication skills.
- Relevant industry experience preferred; reasonable understanding of licensing required.
- Ability to contribute to team operation and to work independently.
- Effective communication at all levels within the organisation.
- Comprehensive knowledge of all processes and procedures.
- Excellent report‑writing and analytical skills with attention to detail.
- Positive attitude to dealing with people and taking on challenges.
Control Room Shift Manager in Bristol employer: Career Choices Dewis Gyrfa Ltd
At Cabot Circus Shopping Centre, we pride ourselves on being an exceptional employer, offering a dynamic work environment where safety and security are paramount. Our employees benefit from a comprehensive package that includes competitive pay, extensive training opportunities, and a supportive culture that encourages personal and professional growth. With a focus on teamwork and effective communication, we ensure that our staff feel valued and empowered to make a difference in their roles.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Shift Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with the role of Control Room Shift Manager. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in managing teams and handling emergencies, as these are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Control Room Shift Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Control Room Shift Manager role. Highlight relevant experience, especially in security and management, and don’t forget to mention your SIA CCTV Licence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how your skills align with our needs at Cabot Circus. Keep it concise but impactful.
Show Off Your Communication Skills:Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. This includes checking for typos and ensuring clarity in your writing.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities listed in the job description. Understand the role of a Control Room Shift Manager and be ready to discuss how your experience aligns with managing operations, overseeing safety protocols, and handling emergencies.
✨Showcase Your Communication Skills
Since effective communication is crucial for this role, prepare examples of how you've successfully communicated in past positions. Think about times when you had to relay important information or manage a crisis, and be ready to share those stories.
✨Demonstrate Leadership Qualities
As a shift manager, you’ll need to lead a team. Be prepared to discuss your leadership style and provide examples of how you’ve motivated and supported team members in previous roles. Highlight any experience you have in training or supervising staff.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think through potential incidents that could occur in a shopping centre and how you would handle them, ensuring you emphasise your ability to stay calm under pressure.
