Employer:
GetMyFirstJob Ltd
Location:
Bristol, Bristol, BS1 6BX
Pay:
£11.81 per hour
Contract Type:
Hours:
Full time
Disability Confident:
No
Closing Date:
20/06/2026
About this job
The Claims Handling team provides an outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers.
The team provides significant value to the wider RPC law firm through referrals and is an important aspect of the firm’s insurance business and future strategy.
Collectively, you will be responsible for building and shaping the team for the future, embedding principles of lean and efficient working, and establishing the culture, values and behaviours that make for an attractive and varied legal career.
Responsibilities
- Open new matters and input data into the claims management system
- Send acknowledgements
- Conduct conflict searches
- Assist with diary management
- Ensure that all basic administrative tasks (filing, scanning, phone calls, enquiries) are completed accurately and timely
- Deal with financial matters including arranging and processing payments, handling billing and accounts queries, and recording and updating financial information
- Capture and collate required management information
- Liaise with insurers and brokers to request full policy information
- Ensure policies, proposal forms and schedules are properly filed
- Manage centralised mailboxes
- Provide excellent customer service at all times
- Offer training to team members
Qualifications
- Business Administration Level 3 Standard
- A minimum of 6 GCSE grades A‑C (or 9‑4), including Maths and English at grade 4/C or above
Skills required
- Knowledge and use of Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Keen attention to detail
- Organised and efficient
Prospects: At this stage, we envisage there will be opportunities to work in the Claims Handling team as an administrator following an initial 18‑month fixed‑term contract while the apprenticeship is undertaken.
Qualification / Standard: ST0070 Business Administrator, Duration 16 months.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team