Catering Assistant/Barista in Bristol

Company Description

Location: Aviva Bristol

Salary: £12.60 hourly rate

Benefits: 20 days holiday plus bank holidays, your birthday off, free meals on shift, bespoke training and development opportunities, apprenticeships for all experience levels, pension & life insurance, access to employee assistance programme, cycle to work scheme.

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Catering Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance, because we believe that people excel when they are given the space to take care of themselves.

Job Description

We’re excited to invite enthusiastic and customer‑focused individuals to join our team as a Catering Assistant/Barista in Bristol, United Kingdom. In this dynamic role, you’ll be at the heart of our food service operations, crafting delicious beverages and providing exceptional customer experiences.

• Prepare and serve a variety of coffee, tea, and other beverages to our valued customers.
• Assist in the preparation and presentation of light snacks and food items.
• Maintain a clean and organized work environment, including the coffee station and front‑of‑house areas.
• Adhere to food safety protocols and proper handling procedures for all food and drink items.
• Monitor inventory levels of coffee, milk, syrups, and other supplies, reporting shortages to management.
• Provide friendly and efficient customer service, addressing dietary concerns and preferences.
• Collaborate with team members to ensure smooth operations during peak hours.
• Participate in ongoing training sessions to enhance skills in food service, beverage preparation, and customer service.
• Handle cash and card transactions accurately and efficiently.
• Assist with setting up and breaking down catering events as needed.

Qualifications

• Previous experience in a catering or barista role is preferred.
• Strong knowledge of coffee preparation techniques and trends.
• Excellent customer service skills with a friendly and approachable demeanor.
• Demonstrated ability to work effectively in a fast‑paced, team‑oriented environment.
• Strong attention to detail and commitment to maintaining high standards of cleanliness and food safety.
• Flexible and adaptable approach to work, with the ability to multitask and prioritize effectively.
• Basic math skills for handling transactions and inventory management.
• Physical stamina to stand for extended periods and lift up to 25 pounds.
• Knowledge of common food allergies and dietary restrictions.
• Willingness to learn and stay updated on food service industry trends and best practices.
• Food safety certification is a plus, but not required (training will be provided).

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible.

We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution.

BaxterStorey Values

• ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow.
• WHOLEHEARTEDLY POSITIVE We are up‑beat, motivating and inspiring.
• CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme.