At a Glance
- Tasks: Welcome guests with a smile and provide top-notch hospitality in a vibrant spa environment.
- Company: Join a dynamic spa team focused on exceptional guest experiences.
- Benefits: Competitive pay, flexible wage access, generous leave, and employee discounts.
- Other info: Opportunities for career growth and bespoke training available.
- Why this job: Be the face of our spa and create memorable experiences for every guest.
- Qualifications: Warm personality, strong communication skills, and a passion for customer service.
The predicted salary is between 10.85 - 12.71 £ per hour.
An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes. We're looking for a Spa Receptionist to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.
Your day to day:
- Greeting everyone of our guests with a welcoming smile
- Providing the highest level of hospitality
- Upselling of treatments, products and other facilities
- Informing the guests of the spa’s facilities, offering advice and assistance when necessary
- Ensuring spa procedures are followed
Who are we looking for?
As Spa Receptionist, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will be required to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained. If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with a competitive salary, negotiable dependent on experience.
- The ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Spa Receptionist in Brighton employer: Career Choices Dewis Gyrfa Ltd
Join our vibrant spa team as a Spa Receptionist, where you'll be the welcoming face that sets the tone for an exceptional guest experience. We pride ourselves on fostering a supportive work culture that encourages personal growth and offers generous benefits, including competitive pay, flexible wage access, and extensive training programmes. With opportunities for career progression and a focus on employee well-being, this is an excellent place to build a rewarding career in hospitality.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Brighton
✨Tip Number 1
Make sure to research the spa and its services before your interview. Knowing the treatments and products they offer will help you engage with the team and show your enthusiasm for the role.
✨Tip Number 2
Practice your greeting! As a Spa Receptionist, your first impression is crucial. A warm smile and a friendly tone can set the right mood for guests, so rehearse how you’d welcome them.
✨Tip Number 3
Be ready to showcase your communication skills. Think of examples where you've provided excellent customer service or handled difficult situations calmly. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Spa Receptionist in Brighton
Some tips for your application 🫡
Show Your Warmth:As a Spa Receptionist, your personality is key! Make sure to convey your approachable and enthusiastic nature in your application. Use friendly language and share experiences that highlight your ability to create a welcoming atmosphere.
Highlight Your Communication Skills:We want to see how you connect with others! In your written application, emphasise your strong communication skills. Share examples of how you've successfully interacted with guests or customers in the past, especially in busy environments.
Demonstrate Your Calmness Under Pressure:Being calm under pressure is crucial for this role. Include a brief story in your application about a time you handled an unexpected situation smoothly. This will show us that you can keep your cool when things get hectic!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to make your application shine. We can't wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Warmth
As a Spa Receptionist, your warm demeanour is key. Practice greeting friends or family with a smile and an enthusiastic tone. This will help you convey the welcoming vibe that guests expect when they walk into the spa.
✨Know the Spa Inside Out
Familiarise yourself with all the treatments, products, and facilities offered at the spa. Being able to confidently inform guests about what’s available will not only impress them but also show that you’re genuinely interested in enhancing their experience.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, especially for a busy environment like a spa. Prepare for potential unexpected questions or scenarios by practising how you would handle them calmly. This will demonstrate your ability to manage stress effectively.
✨Communicate Clearly
Strong communication skills are essential for this role. During the interview, focus on articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated with customers in the past.
