At a Glance
- Tasks: Coordinate engineering services, ensuring compliance and scheduling for field engineers.
- Company: Join a leading company in the water treatment sector with a focus on safety and efficiency.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team environment.
- Other info: Dynamic role with opportunities for learning and career growth.
- Why this job: Make a real impact by improving service efficiency and customer satisfaction.
- Qualifications: 1 year of relevant experience, strong communication skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Key Objectives & Responsibilities
- Ensure personal and field activity compliance with all COMPANY Health, Safety and Environmental Policies, and adhere to customer site rules and procedures.
- Attention to proactive KPI's and personal safety plans.
- Contribute diligently to Team Performance Plan (TPP).
- Ensure RAMS are supplied for all visits.
- Be familiar with and comply with EQUIPMENT SERVICE processes.
- Develop and maintain a good working relationship with customers.
- Planning and scheduling of field service engineers and subcontractor work.
- Coordinating work with other COMPANY departments.
- Arranging parts for service visits / breakdowns / installs.
- Answering incoming customer calls and handling as required.
- Support account managers with information on spare parts and prices.
- Action and respond to emails in a timely manner.
- Place orders with suppliers.
- Learning about our products to provide advice to customers to assist in resolving their problems.
- Work with engineering project teams and account managers to effectively and efficiently instigate visits and present one COMPANY approach.
- Support roll out of new products and services.
- Endeavour to provide value-added, differential advantage in service work focusing on:
- How we can decrease cost of operation.
- Improve operating efficiency.
- Minimise Environmental, Health and Safety issues.
- Seek and share learning and continuous improvement.
You may also be required to carry out other duties within the scope and purpose of this role as requested by your line manager and in line with business needs.
Ad Hoc Duties
- Support in the day to day running of the warehouse, e.g. taking in deliveries and supporting the field managers in keeping it a safe working environment.
Person Specification
- 1 year relevant work experience desired in an appropriate environment, ideally in the water treatment sector.
- Ability to handle emergency & pressured situations, and be able to prioritise workload efficiently and effectively.
- Excellent communication skills required.
- Logical and well organised with flexible and transferable skills.
- Good MS Office skills.
- Must hold full UK driving license and must be able to travel and stay overnight if required.
Engineering Service Coordinator (Fixed Term Contract) in Brighton employer: Career Choices Dewis Gyrfa Ltd
As an Engineering Service Coordinator at our company, you will thrive in a dynamic work environment that prioritises safety, compliance, and teamwork. We offer a supportive culture that encourages professional growth through continuous learning and development opportunities, all while being part of a team that values your contributions to enhancing operational efficiency and customer satisfaction. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to environmental sustainability, making it an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Service Coordinator (Fixed Term Contract) in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and water treatment sectors. Attend industry events or join online forums to connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their Health, Safety, and Environmental Policies so you can discuss how you’ll contribute to compliance and team performance.
✨Tip Number 3
Show off your organisational skills! Be ready to talk about how you’ve effectively planned and scheduled work in previous roles. Use examples that highlight your ability to handle pressure and prioritise tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Engineering Service Coordinator (Fixed Term Contract) in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Engineering Service Coordinator role. Highlight any relevant experience in health, safety, and environmental policies, as well as your ability to handle emergency situations.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Mention your experience in planning and scheduling, and how you can contribute to our Team Performance Plan. Show us your personality!
Show Off Your Communication Skills:Since excellent communication is key for this position, make sure your application is clear and concise. Use proper grammar and structure, and don’t forget to demonstrate your ability to handle customer calls and emails effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Health and Safety Policies
Make sure you’re familiar with the company's Health, Safety, and Environmental Policies. Be ready to discuss how you’ve adhered to similar policies in your previous roles, as this shows you take compliance seriously.
✨Demonstrate Your Planning Skills
Prepare examples of how you've successfully planned and scheduled work in the past. Highlight any experience coordinating with different departments or managing multiple tasks under pressure, as this is crucial for the role.
✨Showcase Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly. Think of scenarios where you’ve effectively handled customer calls or collaborated with team members, and be ready to share those stories.
✨Be Ready to Discuss Continuous Improvement
Think about ways you’ve contributed to improving processes or reducing costs in your previous jobs. Be prepared to discuss how you can bring that mindset to the Engineering Service Coordinator role and add value to the team.
