At a Glance
- Tasks: Support personnel management and ensure efficient operations at MoD Corsham.
- Company: Join a dynamic team at the Ministry of Defence.
- Benefits: Stable hours, competitive pay, and opportunities for personal growth.
- Other info: Ideal for those who thrive under pressure and enjoy teamwork.
- Why this job: Make a difference in a supportive environment while developing your skills.
- Qualifications: Experience with Office 365 and strong customer service skills required.
The predicted salary is between 24000 - 28000 £ per year.
Monday - Friday 08:30-17:00, 37.5 hours a week in an office environment. To provide personnel support to all at MoD Corsham, including Lodger Units and their associated communities. In particular, the Unit is to provide the following services: Personnel Management, Training, Security, Medical, Dental and Chaplaincy and any other duties which may reasonably be expected to ensure the efficient running of JSAU.
Main Duties
- SJAR Clerk - Responsible to the SNCO Discipline & Allowances for the following specific duties:
- Raising of and despatch of all SJARs (incl NSARs) in accordance with stipulated reporting dates or upon receipt of ad-hoc requests.
- Insert Roles and Responsibilities onto JPA as required and hasten outstanding ones from subjects as required.
- Maintenance and updating of the SJAR register.
- Quality Assurance checks of ARs prior to finalisation in accordance with extant regulations.
- The collation and checking of the monthly returns of outstanding ARs.
- Prompt and robust hastening of all outstanding ARs as required.
- Carry out action on SJAR management check reports as required.
- When required cover the responsibilities of the OJAR Clerk.
- CEA Clerk - Responsible to the SNCO Discipline & Allowances for the following specific duties:
- Maintain and update a CEA register of all claimants parented by Mil Admin.
- Ensure all applications for CEA are checked for accuracy and include all necessary supporting documentation (school bills, fees, etc) prior to processing.
- Ensure all claimants have a valid and current CEA Entitlement Certificate prior to processing.
- All discrepancies or incomplete claims are to be referred to SNCO Allowances or above.
- No such claims are to be actioned without prior approval.
- Hasten all outstanding claims in time to meet the published CEA claim windows.
- Report any outstanding claims to SNCO Allowances that are likely to or have missed the claim windows.
- Review, update and maintain accurate unit records of all claimants supporting paperwork.
- Act as authoriser for all School Children Visits claims.
- Ensure claimants are eligible and the appropriate Parental Contribution is applied.
- Unit Expense Auditor Clerk - Responsible to the SNCO Discipline & Allowances for the following specific duties:
- Notifying selected personnel that the JPA system has identified their claim(s) for audit.
- Ensuring that the audit is carried out in the allotted time frame and taking any hastening action as required.
- Carry out a full check of receipts and evidence in support of any claim selected for audit, including necessary insurance checks in support of MMA.
- Taking recovery action on any overpayment that is discovered during the audit.
- Filing the completed audits for future reference (Must be retained for 6 years).
- Maintenance and updating of the Audit Register.
- Maintenance and updating of the JPA Authorisation Required List (ARL) in accordance with JSP 752 Annex A to Section 1 Chapter 1 para 3, raising Form JPA F006 as required.
- Where necessary, void claim(s) for personnel on long OOA commitments, death or in exceptional circumstances, as directed by written authority from station management.
- Refer anomalies or fraud to higher authority for possible disciplinary action.
- Carry out action on management check reports (including the monthly IDEA report received from HQ Air Command) as required.
What we are looking for
- Full Office 365 Knowledge
- Experience in delivery of high Customer Service
- Must be able to remain calm under pressure and be able to work to deadlines to ensure contractual responsibilities are met
- A proactive approach with attention to detail
- Reliable & Personable
- Excellent Communication
- High level job commitment & takes responsibility for own workload
- Good IT skills
- Team Player
- Must be able to carry out any tasks reasonably requested from line manager.
Clerical Services Administrator in Brighton employer: Career Choices Dewis Gyrfa Ltd
At MoD Corsham, we pride ourselves on being an exceptional employer, offering a supportive work environment where personnel can thrive. Our commitment to employee growth is evident through comprehensive training opportunities and a culture that values teamwork and communication. With a focus on delivering high-quality services to our community, we ensure that every team member plays a vital role in our mission, making this a rewarding place to work.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Services Administrator in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at MoD Corsham. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to clerical services. Think about how your skills in Office 365 and customer service can shine through.
✨Tip Number 3
Show off your proactive approach! During interviews, share examples of how you've tackled challenges or improved processes in previous roles. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Clerical Services Administrator in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clerical Services Administrator role. Highlight your experience with Office 365, customer service, and any relevant administrative tasks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific duties from the job description that excite you and how your past experiences align with them. We love a good story!
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you can do just that!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you’re familiar with the job description and the specific duties listed. Brush up on your knowledge of personnel management, training, and the JPA system. Being able to discuss these areas confidently will show that you’re serious about the role.
✨Showcase Your Customer Service Skills
Since high customer service is a must for this role, prepare examples from your past experiences where you’ve excelled in providing support. Think of situations where you remained calm under pressure and how you handled deadlines effectively.
✨Demonstrate Attention to Detail
This position requires a keen eye for detail, especially when it comes to processing claims and maintaining records. Be ready to discuss how you ensure accuracy in your work and any systems or methods you use to double-check your tasks.
✨Be a Team Player
The job involves working closely with others, so highlight your teamwork skills. Share examples of how you’ve collaborated with colleagues in the past and how you handle tasks that are assigned by your line manager. This will show that you’re adaptable and reliable.