At a Glance
- Tasks: Lead a dynamic team to deliver top-notch service at Chepstow Racecourse.
- Company: Join the vibrant Arena Racing Company, a leader in the racecourse industry.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for extra shifts.
- Why this job: Be part of an exciting atmosphere and create unforgettable experiences for guests.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Perfect role for those looking to balance work with studies or other commitments.
The predicted salary is between 13 - 16 £ per hour.
This is a casual, flexible position focused on managing restaurant and hospitality areas within Chepstow Racecourse.
As a restaurant and hospitality manager, you’ll take ownership of service delivery, team performance, and operational efficiency across your designated area.
What You’ll Do- Lead, motivate, and support your team to deliver consistent, high-quality service.
- Ensure every guest receives a warm welcome and professional, attentive experience.
- Brief, train, and develop team members so they’re confident and event-ready.
- Manage staffing levels, break schedules, and shift planning on the day.
- Maintain stock levels, assist with rotation, and minimise wastage.
- Uphold excellent standards of cleanliness and compliance across Health & Safety, COSHH, and licensing requirements.
- Resolve customer queries or complaints promptly and professionally.
- Create a positive, energetic atmosphere for both guests and staff.
- Drive sales, upselling opportunities, and overall business performance.
- Delegate tasks clearly to ensure smooth, efficient service delivery.
- Proven experience in retail or hospitality management within fast-paced environments.
- Confident leadership skills with the ability to inspire and support diverse teams.
- Excellent communication and customer service standards.
- Flexible, adaptable, and committed to delivering first-class experiences.
- Strong problem-solving skills and the ability to handle challenges calmly.
- Professional, well-presented, and guest-focused at all times.
- Experience using tills and PDQ machines.
- Comfortable working outdoors in all weather conditions.
- Background in premium F&B, events, or restaurant management.
- Knowledge of licensing, food hygiene, and health & safety regulations.
- Personal Licence Holder (advantageous).
- Strong organisation, planning, and systems skills.
- Track record of increasing sales and improving operational standards.
- Natural ability to motivate teams and encourage positive working culture.
- Be part of the excitement at one of the South West’s most vibrant racecourses.
- Casual, flexible hours—perfect for fitting around other commitments.
- Competitive pay with opportunities for extra shifts and development.
- Join a supportive, enthusiastic team within one of the UK’s leading racecourse groups.
Ready to bring your leadership skills trackside at Chepstow Racecourse? Apply now and help us deliver unforgettable race‑day moments.
Casual Restaurant and Hospitality Manager in Brighton employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Restaurant and Hospitality Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at racecourses or similar venues. A friendly chat can lead to insider info about job openings that aren't advertised yet.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for hospitality shine through. Share stories of how you've motivated teams or handled tricky situations—this is your time to stand out!
✨Tip Number 3
Be proactive! If you see a role that fits you, don’t just wait for the application deadline. Reach out directly to the hiring manager or team via LinkedIn or email. A little initiative can go a long way in making a memorable impression.
✨Tip Number 4
Keep your skills sharp! Consider taking a quick online course related to hospitality management or customer service. This not only boosts your CV but also shows potential employers that you're committed to personal growth and excellence in your field.
We think you need these skills to ace Casual Restaurant and Hospitality Manager in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management. We want to see how you've led teams and delivered great service in fast-paced environments, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and passion for creating memorable guest experiences. We love a personal touch, so feel free to share why you’re excited about working with us at Chepstow Racecourse.
Show Off Your Problem-Solving Skills: In your application, mention specific examples of how you've tackled challenges in previous roles. We’re looking for someone who can handle customer queries and keep the atmosphere positive, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen to join our team at Arena Racing Company!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Venue
Before your interview, take some time to research Chepstow Racecourse. Familiarise yourself with its atmosphere, the types of events held, and the overall guest experience. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to the team.
✨Showcase Your Leadership Skills
As a restaurant and hospitality manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service delivery. Be ready to discuss how you can inspire others to create a positive atmosphere for both guests and staff.
✨Demonstrate Problem-Solving Abilities
In the fast-paced world of hospitality, challenges are bound to arise. Think of specific instances where you've effectively handled customer complaints or operational issues. Highlight your calm approach and how you turned a potentially negative situation into a positive outcome, showcasing your strong problem-solving skills.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the position. This not only shows your interest but also helps you determine if the role is the right fit for you.
