At a Glance
- Tasks: Support the Superintendent’s team with admin tasks and project coordination.
- Company: Join The Cohens Group, a trusted pharmacy service provider.
- Benefits: Enjoy a competitive salary, bonus scheme, and generous holiday allowance.
- Other info: Great career growth opportunities in a friendly work environment.
- Why this job: Be part of a dynamic team making a real difference in local communities.
- Qualifications: Experience in administration and strong customer service skills required.
The predicted salary is between 25000 - 25000 £ per year.
The Cohen’s Group offer a friendly and trusted pharmacy service through our network of branches to local communities. They pride themselves on customer service and offering a personalised service to everyone we work with.
Brief Role Description: This is a Head Office 'onsite' role offered on a 12-month fixed-term basis. You will be required to provide a full administrative support service to the Superintendent’s team within the Operations Department for head office & pharmacies across the group. You will provide excellent customer service, and work to high standards meeting individual, team and Company objectives. You will aid in the smooth running of Head Office and the Company by following Company procedures in all areas to the prescribed requirements and being proactive in addressing the needs of the business. The working hours are Monday to Friday 9am - 5.30pm, with a 60-minute unpaid lunch.
Key Responsibilities
- Liaise with the Superintendent’s team to coordinate all current project activities, with a particular focus on pharmacy services
- Assist the Superintendent’s team with general administration support
- Liaise with staff in our network of over 200 pharmacy branches in relation to the current projects
- Break down projects into objective completable tasks
- Update workflows
- Prepare and provide documentation to internal teams
- Attend meetings, take minutes and record decisions (e.g. assigned tasks and next steps)
- Monitor project progress and highlight potential issues
- Measure and report on project performance
- Demonstrate excellent customer service skills with internal & external customers, liaising with third parties as required
- Be a key member of the Operations team, responsible for providing an excellent service for the customers of our pharmacy services
- Assist the Operations team with ad-hoc administrative tasks
Essential Requirements
- Previous experience working as an administrator in a busy office environment and juggling lots of tasks
- Excellent telephone manner
- Professional demeanour
- Good interpersonal skills; rapport building, customer service, listening skills
- Good time management and organisational skills
- Problem‑solving skills using your own initiative
- Ability to prioritise and multitask
- Proficient in Microsoft Office
- Ability to work to tight deadlines
Desirable Requirements
- Full driving licence
- Experience working in a fast‑paced environment where no day is the same
Benefits
- £25,000.00 Annual Salary
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increases each year after 6 years’ service to a max of 5 weeks paid holiday, plus statutory holidays
- Pension contributions
- 20% Staff discount
- EAP provided by Bupa
- Onsite Free Head Office Carpark (first come, first served)
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11634-Professional Services Assistant - 12 month(s) Fixed-Term Contract in Brighton employer: Career Choices Dewis Gyrfa Ltd
The Cohens Group is an excellent employer, offering a supportive and friendly work environment where employees can thrive. With a focus on customer service and community engagement, the company provides ample opportunities for professional growth, alongside competitive benefits such as a discretionary bonus scheme, generous holiday allowance, and a pension plan. Located in BL6 4SA, the Head Office fosters a collaborative culture, ensuring that every team member plays a vital role in delivering exceptional pharmacy services.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 11634-Professional Services Assistant - 12 month(s) Fixed-Term Contract in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at The Cohen’s Group. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. The Cohen’s Group prides itself on customer service, so think about how you can demonstrate your commitment to excellent service during your interview.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to multitasking and problem-solving. Use examples from your past experiences to show how you’ve successfully handled similar situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Cohen’s Group team.
We think you need these skills to ace 11634-Professional Services Assistant - 12 month(s) Fixed-Term Contract in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Professional Services Assistant role. Highlight your administrative experience and customer service skills, as these are key for us at The Cohen’s Group.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed multiple tasks in a busy environment, just like we do!
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any problem-solving skills you have. We love candidates who can juggle tasks and keep things running smoothly!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and essential requirements, especially around administrative support and customer service. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where your interpersonal skills made a difference, as this will demonstrate your fit for the company’s values.
✨Be Ready to Discuss Project Management
The job involves coordinating project activities, so be prepared to discuss your experience with managing tasks and projects. Bring examples of how you’ve broken down complex projects into manageable tasks and how you’ve monitored progress to ensure successful outcomes.
✨Practice Your Time Management Techniques
Time management is crucial in a busy office environment. Be ready to share how you prioritise tasks and manage your time effectively. You might want to mention any tools or methods you use to stay organised, as this will show that you can handle the fast-paced nature of the role.
