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- Tasks: Lead and manage housekeeping services while developing a skilled team.
- Company: Join G4S Facilities Management, a leader in the industry.
- Benefits: Competitive salary, training opportunities, charity volunteering day, and 25 days annual leave.
- Why this job: Make a real impact by leading a dynamic team in a supportive environment.
- Qualifications: 2+ years of team leadership experience and strong communication skills.
- Other info: Fixed-term contract with excellent career progression potential.
The predicted salary is between 50000 - 60000 £ per year.
Salary: £50,441.16 per annum
Working Hours: Fixed Term Contract (9-12 months), Full Time, 40 hours per week, 8am to 5pm
Location: Hinkley Point C, Bridgwater, TA5 1UD
G4S Facilities Management is recruiting a Soft Services Lead on a full-time basis to support our operations in Bridgwater. This role will be to cover maternity for 9 - 12 months. Supporting the Head of Soft Services, you will take full responsibility for the delivery of Housekeeping services. The Soft Services Lead must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI’s applicable to the service lines for which you are responsible.
Core Requirements & Responsibilities
- To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and G4S staff
- To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
- To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
- To lead and develop a multi skilled team to meet both the client and operational demands
- To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements
- To assist the Head of Soft Services in managing the departmental budget
- To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
- To comply with the requirements of the Health & Safety at work act
- To comply with all G4S & Hinkley Point C policies and process as required
- To assist with the mobilisation of new services
- Any other duties as reasonably requested
- To coach and develop the housekeeping team of days and night supervisors (direct reports)
- To co-ordinate the services of sub-contractors, and to monitor the service delivery and effectiveness
Skills & Personal Attributes
- Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
- The ability to allocate & monitor workloads according to the contract demands
- Good people management skills and experience in managing a team
- Excellent IT skills and a working knowledge of corporate systems
Desirable Attributes
- Minimum of 2 years’ experience of leading and developing a team
Benefits
- Progression, training and development catered to you
- Charity Work - 1 Volunteering day
- Uniform Provided
- Annual leave entitlement - 25 days plus
SOFT SERVICES LEAD in Bridgwater employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOFT SERVICES LEAD in Bridgwater
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experiences and how they relate to the Soft Services Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace SOFT SERVICES LEAD in Bridgwater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Soft Services Lead role. Highlight your experience in managing teams and delivering services, as well as any relevant KPIs you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've developed strong relationships with clients and managed resources effectively. Let us know why you’re excited about joining our team!
Show Off Your Communication Skills: Since good communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any experience you have in coaching or developing teams. We love seeing candidates who can communicate well!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join us at StudySmarter!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Stuff
Make sure you have a solid understanding of the Soft Services Lead role and the specific responsibilities outlined in the job description. Familiarise yourself with G4S Facilities Management and their operations, especially around housekeeping services. This will show that you're genuinely interested and prepared.
✨Showcase Your People Skills
Since this role involves managing a team and maintaining good customer relationships, be ready to share examples of how you've successfully led teams in the past. Think about specific situations where your communication and people management skills made a difference.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing resources under pressure or dealing with client feedback. Prepare some scenarios from your previous experience that highlight your problem-solving abilities and leadership style.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
