At a Glance
- Tasks: Support a busy sales office by processing orders and liaising with customers.
- Company: Join a dynamic and growing business that values your contributions.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Why this job: Make a real impact while developing your skills in a fast-paced setting.
- Qualifications: Strong communication skills and attention to detail; experience in admin or sales support preferred.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a highly organised and customer-focused Sales Administrator to join our client in their busy sales office. This is a key role supporting a growing global customer base, working both independently and as part of a collaborative team to deliver exceptional service.
The successful candidate will be a skilled administrator with excellent communication skills, strong attention to detail, a confident telephone manner, and a proactive approach to identifying cross‑selling and up‑selling opportunities. This role will have a focus on the export orders, and you will be responsible for coordinating any customs documentation to ensure goods can be sent out without any delays or complications.
Key Responsibilities- Professionally process sales orders received via email, EDI, phone, web, and other channels
- Administer Amazon orders and provide administrative support on the platform
- Handling customs and export documents
- Liaise with third parties including freight companies and other external organisations
- Respond to customer service enquiries via email and telephone
- Provide high‑quality advice and support on Company and Brand products
- Maintain and update customer records in line with internal processes and GDPR
- Work closely with the sales team to support order inputting and account communication
- Liaise with production and despatch to ensure smooth customer communication
- Liaise with accounts on matters such as opening accounts and telephone orders
- Provide administrative support to external sales agents
- Record and respond to Customer Concern Reports (CCRs)
- Investigate pricing queries proactively and resolve issues efficiently
- Complete bespoke requirement forms and liaise with the Operations Manager
- Manage workload independently while supporting wider team priorities
- Carry out general administrative tasks including email management, auditing, post, and meetings
- Adapt to changing systems and assist with wider business needs, including stock takes
- Proven experience in an administrative or sales support role
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- High level of accuracy and attention to detail
- Ability to work independently and collaboratively within a team
- Strong organisational skills and adaptability in a fast‑paced environment
- Experience dealing with any Customs / Export documentation would be an advantage but not mandatory as training can be given.
You’ll be joining a dynamic and growing business where your contribution truly matters. This role offers variety, responsibility, and the opportunity to develop within a supportive team environment.
The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us: Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Sales Administrator in Bridgnorth employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Bridgnorth
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. We can’t stress enough how important it is to be confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. We want them to see not just your skills, but also how you’d fit into their team.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chances!
We think you need these skills to ace Sales Administrator in Bridgnorth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Administrator role. Highlight your relevant experience and skills that match the job description, like your attention to detail and customer service abilities. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to showcase your verbal and written skills in your application. Use clear and concise language, and don’t forget to mention any experience you have with customer interactions or administrative tasks.
Highlight Your Organisational Skills: As a Sales Administrator, being organised is key! In your application, give examples of how you've managed multiple tasks or projects effectively. We love seeing candidates who can juggle responsibilities while maintaining high standards.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to provide all the necessary information we need to consider your application. Don’t miss out on this opportunity!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, especially around processing sales orders and handling customs documentation. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully handled customer inquiries or collaborated with a team. This will demonstrate your ability to communicate effectively both verbally and in writing.
✨Be Detail-Oriented
Attention to detail is key for a Sales Administrator. During the interview, highlight instances where your meticulous nature helped avoid mistakes or improved processes. You might even want to bring a sample of your work, like a well-organised report or document, to showcase your skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.