At a Glance
- Tasks: Support families in need, helping them develop parenting and independent living skills.
- Company: Ty Seren, a caring Residential Family Centre in Bridgend, South Wales.
- Benefits: Earn up to £13.75 per hour with perks like gym membership and health programmes.
- Other info: Flexible shifts available; great opportunity for personal and professional growth.
- Why this job: Make a real difference in families' lives while gaining valuable experience.
- Qualifications: Experience with vulnerable individuals and a willingness to pursue relevant qualifications.
The predicted salary is between 13.75 - 13.75 £ per hour.
£13.50 to £13.75 per hour, Company Wide Recognition Award, Work Place Pension, Paid DBS Certificate, Reimbursement for DBS Update Scheme, Social Care Wales Fees, £250.00 refer a friend scheme (until 1st July 2026), Retention Award Linked with Length of Service.
Job Details
- Contract Type: Permanent
- Location: Bridgend, South Wales (in person)
- Closing Date: 15/07/2026
- Hours: Full‑time (40 h per week) or Part‑time (23 h / 34.5 h per week)
- Salary: £13.50 – £13.75 per hour
- Shift Pattern: Days: 7 am – 7:30 pm; Nights: 7 pm – 7:30 am; weekends available
Overview
Ty Seren is a Residential Family Centre based in Bridgend, South Wales, supporting up to 10 families at any one time where there are concerns about a parent’s ability to care for their child. Placements last 14 weeks and include a programme of teaching and assessment.
Core Responsibilities
- Promote the Service’s mission, objectives, vision and values, internally and externally, and comply with all policies, procedures, guidance and legislation.
- Share relevant information, listen to, follow directions and ensure all allocated duties are completed as requested.
- If tasks cannot be completed, hand them over to the Shift Coordinator with a clear rationale.
- Support each family within the Service in line with assessed needs, as directed by the Shift Coordinator, 2nd Senior and/or Multi‑Disciplinary Team.
- Assist parents to meet their children’s developing needs, covering all aspects of parenting and independent living skills.
- Accompany families in the Service and within the community when required.
- Build positive working relationships with family members through a calm, caring yet assertive approach.
- Ensure the voices, views and choices of families are sought and represented, raising concerns or complaints with Management.
- Keep accurate, complete, and timely records of family observations and interactions.
- Assess families during formal assessment sessions, supported by the MDT, and report safeguarding concerns following national, local and service procedures for children and adults at risk.
- Attend and give evidence at Family Court when required.
- Undertake any other tasks delegated by the Shift Coordinator or 2nd Senior.
- Assist with cleaning and infection control duties within the Service.
Qualifications & Personal Attributes
- Minimum of 1 year’s experience working with vulnerable adults and/or children in the UK.
- Must be over 21 years of age and eligible to work in the UK; no sponsorship required.
- Ability to work flexibly, including days, nights and weekends.
- Currently pursuing or willing to work towards QCF Level 3 Diploma in Health & Social Care (Children & Young People) or City & Guilds Level 2 & 3 Health & Social Care (Children & Young People).
- Willing to register with Social Care Wales and complete the All Wales Induction Framework (AWIF) during probation.
- Demonstrable understanding of confidentiality and personal information disclosure.
- High standard of numeric and literacy skills for accurate record‑keeping.
- Effective administration and IT skills; experience with Microsoft Office.
- Ability to communicate in Welsh.
- Valid driving licence.
- Willingness to clean and undertake infection control duties.
Benefits
- Up to £13.75 per hour.
- Company Wide Recognition Award.
- Additional leave.
- Casual dress code.
- Company pension.
- Employee discount.
- Employee mentoring programme.
- Enhanced maternity leave.
- Free flu jab.
- Free parking.
- Gym membership.
- Health & wellbeing programme.
- Life insurance.
- On‑site parking.
Schedule: 12‑hour shift (day, night, weekend availability).
Commute/relocate to Bridgend: reliable commute or plan to relocate before starting.
Recruitment Process: Job applications are accepted through a dedicated recruitment portal and must include details of your experience working with vulnerable adults and/or children.
Family Support Worker in Bridgend employer: Career Choices Dewis Gyrfa Ltd
Ty Seren is an exceptional employer located in Bridgend, South Wales, dedicated to supporting families in need. With a strong commitment to employee well-being, we offer competitive pay, comprehensive benefits including a workplace pension and health programmes, and opportunities for professional growth through mentoring and training. Our inclusive work culture fosters collaboration and respect, making it a rewarding environment for those passionate about making a difference in the lives of families.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in Bridgend
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Career Choices Dewis Gyrfa Ltd.
✨Attend Social Work Events and Workshops
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✨Showcase Your Passion and Expertise
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✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Career Choices Dewis Gyrfa Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Family Support Worker in Bridgend
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Career Choices Dewis Gyrfa Ltd:Before hitting send, make sure to tailor your application specifically to Career Choices Dewis Gyrfa Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
