Breast Cancer Pathway Navigator | The Christie NHS Foundation Trust

An exciting opportunity has arisen to join the Breast Improvement Pathway Team, a newly established team working closely with the Breast Disease Group to enhance and streamline the breast cancer patient pathway. We are seeking a motivated and proactive individual to support a more efficient, coordinated and equitable approach to patient care.

In this role you will:

• Collaborate with clinicians, the wider multidisciplinary team, patients and carers to support care coordination
• Use multiple IT systems to improve pathway efficiency and accuracy
• Support administrative process improvements, reducing burden on clinical teams
• Contribute to pathway development, promoting service improvement and equity

Contract: Fixed term (6 months), full-time (37.5 hours per week). If you are passionate about improving patient experience, have strong organisational and communication skills, and enjoy collaborative working, we would love to hear from you.

Qualifications and Experience

The ideal candidate will have:

• Experience working within cancer services and an understanding of the cancer pathway
• Strong organisational and communication skills, together with proven administrative experience
• Exceptional interpersonal skills to support effective collaboration with multidisciplinary teams

Key Responsibilities

• Organise and prioritise the designated workload to meet service needs
• Work autonomously and as part of the new team and wider breast disease group
• Demonstrate a professional approach to work and promote positive and collaborative working relationships with other departments and hospital trusts
• Collaborate with treatment scheduling teams to provide a seamless service responsive to patients, carers and relatives’ needs
• Communicate effectively to avoid delays in pathways
• Assist in triaging new appointments and arranging follow‑up appointments, scheduling treatments as directed by the clinical team
• Build and maintain a close relationship with the Performance Team to identify and resolve pathway blockages
• Document all aspects of care as per Trust policies on Trust systems and departmental databases
• Assist the clinical team with audit of administrative processes and participate in meetings requested by the Breast disease group
• Provide empathy and support to patients, carers and relatives while signposting them to further services
• Offer non‑clinical advice over the phone, identify specific issues and recognise when urgent treatment or referral is required
• Ensure standard operating procedures are reviewed and revised as necessary, and develop new SOPs where required
• Assist in data collection and audit

Additional Responsibilities

• Recognise own limitations and seek help appropriately
• Provide support and cover for absences, sometimes across different specialties
• Maintain mandatory training up to date

This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, commensurate with the grade of the post. This job description is subject to regular review and modification.