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For Companies At a Glance
- Tasks: Lead a motivated team, enhance customer service, and drive branch growth.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 24 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Passion for leadership and customer service; experience is a plus but not essential.
The predicted salary is between 25000 - 30000 £ per year.
Overview
Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
We’re now looking for a Branch Supervisor to join the team at our Rhuddlan branch. As a Branch Supervisor, you’ll work closely with the management team to ensure that the branch is run efficiently by a highly motivated team who are focused on brilliant customer service as well as growing sales & margin.
Responsibilities
- Growing and developing business opportunities with new and existing customers
- Supporting and mentoring your team to unlock their full potential
- Providing an outstanding and welcoming service to every customer
- Taking responsibility for stock ordering and displays across the store
Flexible working
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring
You don’t need to tick every box—if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, so while industry knowledge or experience in a leadership role is an advantage, it’s not essential.
What’s in it for you
- 24 days’ holiday, plus bank holidays
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
- On-the-job training and opportunities to work towards recognised qualifications, including apprenticeships
Diversity and inclusion
At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
Branch Supervisor employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about chatting with people at the branch. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for the interview by researching Huws Gray and understanding their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team and contribute to our mission.
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and customer service. We want to see how you can support and motivate a team, so come ready to share your experiences!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind as we make our decision.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for leadership and customer service shine through. We want to see that you genuinely care about helping others and driving the branch forward!
Tailor Your CV: Make sure to customise your CV to highlight relevant experiences that align with the Branch Supervisor role. Focus on your achievements in team management and customer service – we love seeing how you've made a difference!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our friendly culture, so let us know what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on this exciting journey with Huws Gray!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll be expected to lead and motivate a team. Prepare examples from your past experiences where you've successfully led a team or mentored someone. Highlight how you can unlock potential in others and drive sales through effective leadership.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think about times when you've provided outstanding service or resolved customer issues. Be ready to discuss these scenarios during the interview, as it will demonstrate your commitment to excellent customer care.
✨Ask About Flexibility and Growth Opportunities
Since Huws Gray is open to flexible working options, don’t hesitate to ask about this during your interview. Also, inquire about training and development programmes that can help you grow within the company. This shows you're proactive about your career and value personal development.