At a Glance
- Tasks: Provide admin and technical support in planning applications and customer enquiries.
- Company: Join Bolton Council, a welcoming organisation with strong community values.
- Benefits: Enjoy flexible work, generous leave, gym discounts, and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Organised, detail-oriented, and eager to learn; no planning experience needed.
- Other info: Great career growth opportunities in a dynamic public service setting.
The predicted salary is between 22000 - 25000 £ per year.
Grade D Scp 6 £25,989 to Scp 11 £28,172
Contract: Permanent
Unfortunately, we are unable to offer sponsorship for this role.
The Role:
We are seeking a Planning Support Officer to provide administrative and technical support within the Development Management & Enforcement service. The post holder will assist in the processing of planning and enforcement applications in accordance with relevant legislation and procedures, including validation, registration, record keeping and fee collection. The role also involves producing correspondence and reports, supporting committee processes, maintaining accurate data and systems, and responding to customer enquiries. The role requires effective use of ICT systems, attention to detail, and the ability to manage competing priorities in a busy public service environment. The post holder will contribute to service performance, continuous improvement and effective working relationships with colleagues, elected members, customers and external stakeholders.
About You:
Our ideal candidate is organised, dependable and thrives in a busy environment where accuracy and good judgement matter. You’ll stay calm under pressure, take pride in getting the details right, and enjoy seeing work through from start to finish. You should be comfortable juggling multiple tasks, working with digital systems and data, and dealing confidently with the public and colleagues. You don’t need to be a planning specialist, but you must be curious, quick to learn, and happy getting to grips with new systems and processes. You’ll be able to communicate clearly and professionally, handle fees and financial records with confidence, and work well as part of a supportive team. Above all, you’ll be flexible, proactive and motivated by delivering a reliable, high-quality service in a changing and fast-paced environment, that makes a real difference to customers and communities.
About Us:
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents. As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
Planning Support Officer in Bolton employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Support Officer in Bolton
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and think about how your skills match what they're looking for. This will help you stand out when you chat with them.
✨Tip Number 2
Network like a pro! Reach out to current employees or even those who've worked there before. A friendly chat can give you insider info and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about examples from your past that showcase your skills, especially around organisation and managing priorities, as these are key for the Planning Support Officer role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to follow all instructions carefully to maximise your chances of landing that job!
We think you need these skills to ace Planning Support Officer in Bolton
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. Make sure you understand what the Planning Support Officer role entails and how your skills align with the requirements. This will help you tailor your application to stand out!
Be Personal and Authentic: When filling out your application, make it personal! We want to hear your voice and see your personality shine through. Avoid relying too much on AI; instead, share your unique experiences and insights that demonstrate why you're the perfect fit for us.
Highlight Relevant Experience: In your 'About You' or 'Supporting Statement', be sure to mention any relevant experience, especially if you've completed the GM Elevate Programme. Show us how your past roles have prepared you for this position and how you can contribute to our team.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it shows you're keen and ready to join our fantastic team at Bolton Council. We can't wait to see what you bring to the table!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Planning Support Officer. Familiarise yourself with the key tasks like processing planning applications and maintaining accurate data. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since the job requires juggling multiple tasks, be ready to share examples of how you've successfully managed competing priorities in the past. Use specific situations where your attention to detail and organisational skills made a difference, especially in busy environments.
✨Communicate Clearly and Confidently
As this role involves dealing with the public and colleagues, practice articulating your thoughts clearly. Prepare to discuss how you handle customer enquiries and maintain professional communication, as this will highlight your suitability for a customer-facing position.
✨Embrace Continuous Learning
The ideal candidate is curious and quick to learn new systems. Be prepared to discuss how you've adapted to new processes in previous roles. This shows that you're proactive and willing to grow, which aligns perfectly with the organisation's values.