At a Glance
- Tasks: Support managers and employees with expert advice on people-related matters.
- Company: Join a dynamic team at Outcomes First Group, committed to excellence.
- Benefits: Enjoy life assurance, flexible pension options, and mental health support.
- Other info: Hybrid working model with opportunities for professional development.
- Why this job: Make a real difference in employee relations while growing your career.
- Qualifications: Experience in complex employee relations and strong organisational skills.
The predicted salary is between 32000 - 32000 £ per year.
The People Advisor plays a key role within the People Services function, working closely with colleagues to deliver a high-quality, customer-focused service to managers and employees. The role provides expert advice and practical support across a range of people-related matters, ensuring consistency, compliance and professionalism in line with organisational policies and procedures. This position is responsible for managing employee relations cases, supporting line managers through people processes, and responding to employee enquiries with sensitivity and accuracy.
What You’ll Be Doing
- Monitor and manage short-term and long-term absence, including long-term sickness cases
- Support the People Administration team by advising on escalated or complex issues
- Implement and administer employee policies and procedures consistently
- Contribute to the delivery of a high-performing operational People Service
- Support the Senior People Manager with continuous improvement initiatives aligned to the People Strategy
- Act as a trusted advisor to stakeholders across the organisation, delivering an excellent customer experience
- Provide end-to-end case management of employee relations matters
Essential Experience & Skills
- Experience working on complex ER matters at high volume
- Strong organisational skills with the ability to manage high volumes of casework and meet deadlines
- Proficient in Microsoft Word and Excel; numerate, accurate and efficient
- Flexible, proactive and solution-focused approach
- Strong stakeholder management and relationship-building skills
- Ability to manage sensitive situations that may involve strong emotional responses
- Knowledge of GDPR and confidentiality requirements
- CIPD Certificate in Personnel Practice
Desirable
- Experience in education or education-adjacent settings
- Experience enabling non-communications professionals
- Background in corporate, internal or stakeholder communications
Benefits
- Life Assurance
- Pension scheme with flexible contribution options
- “Your Wellbeing Matters” – mental and physical health support
- Family Growth Support, including enhanced maternity and paternity leave
- Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more
We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.
People Advisor in Bolton employer: Career Choices Dewis Gyrfa Ltd
Outcomes First Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With a hybrid working model in Bolton, employees benefit from flexible arrangements, comprehensive mental health support, and a range of family-friendly policies, making it an ideal environment for those seeking meaningful and rewarding careers in people services.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Advisor in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a People Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for People Advisors and practice your responses. We recommend using the STAR method to structure your answers, showcasing your experience with employee relations and case management.
✨Tip Number 3
Show off your skills! Bring along examples of your work or case studies that highlight your organisational skills and stakeholder management. This will help you stand out as a candidate who can handle high volumes of casework.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to a high-performing People Service.
We think you need these skills to ace People Advisor in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Advisor role. Highlight your experience with employee relations and any relevant qualifications, like your CIPD Certificate. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our People Services function. Keep it concise but engaging – we love a good story!
Showcase Your Skills:Don’t forget to showcase your organisational skills and ability to manage sensitive situations. We’re looking for someone who can handle high volumes of casework, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you’re keen on joining us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a People Advisor. Understand employee relations, absence management, and how to support line managers. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've handled complex ER matters or managed high volumes of casework. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your skills effectively.
✨Be a People Person
Since this role is all about delivering a high-quality, customer-focused service, be ready to discuss how you've built relationships with stakeholders in previous jobs. Highlight your strong communication skills and how you handle sensitive situations with empathy.
✨Get Familiar with Policies
Familiarise yourself with common HR policies and procedures, especially those related to GDPR and confidentiality. Being able to discuss these topics will show that you understand the importance of compliance and professionalism in the role.
