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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant and innovative hospitality brand.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Make unforgettable memories for guests while developing your skills.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Flexible shifts, wellness initiatives, and sustainability-focused work environment.
The predicted salary is between 10 - 15 £ per hour.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role you will be the face of the restaurant, helping control the flow and communicating with the kitchen and restaurant management to ensure a smooth dining experience for our guests.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, which means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. We’ll help you be 'The Difference' between good and great guest experiences. Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals: 100% of our electricity is generated using renewable energy, with most of it coming from Wind Farms around the UK. We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round. We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress in Birmingham
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different situations with guests. Role-play with a friend or family member to boost your confidence. Remember, it's all about making those memorable experiences for customers!
✨Tip Number 3
Be flexible with your availability! Since Malmaison is busy during evenings and weekends, showing that you can work various shifts will make you stand out. Flexibility is key in the hospitality industry, so let them know you're up for it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about perks and benefits right there. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Waiter/ Waitress in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about creating great experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've worked in hospitality before or have a knack for communication, let us know!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Waiter/Waitress role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and any special dishes. Being able to discuss the food and drink offerings shows your enthusiasm and helps you stand out as a candidate who is genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's handling a difficult situation or going above and beyond for a guest, sharing these stories will demonstrate your passion for creating memorable experiences.
✨Be Ready for Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your willingness to adapt and work during busy times, like evenings and weekends, which shows you're committed to being part of the team.
✨Express Your Desire to Learn and Grow
Mention your interest in the training and development opportunities available, such as apprenticeships. This not only shows your ambition but also aligns with the company's focus on internal progression and career development.