At a Glance
- Tasks: Lead training and workforce development across the CAS-2 service, ensuring staff capability and professional standards.
- Company: Nacro operates nationwide across England and Wales, providing housing and tailored support as an alternative to custody.
- Benefits: Starting salary of £51,898 with progression to £53,455 within the first year and ongoing professional development.
- Other info: The position requires travel across England and Wales and an enhanced DBS check.
- Why this job: This role offers a hybrid working approach and the opportunity to shape learning outcomes in a vital sector.
- Qualifications: Experience in housing, criminal justice, or social care is essential, along with strong leadership and communication skills.
The predicted salary is between 51898 - 51898 £ per year.
Location: Birmingham, West Midlands
Pay: £51,898 per year
Contract Type: Permanent
Hours: Full time
Disability Confident: Yes
Closing Date: 21/06/2026
About this job
This national role offers a hybrid working approach across home and offices. The role requires travel across England & Wales. DBS requirement: Enhanced DBS check and HMPPS check. Starting salary within Nacro’s pay structure of £51,898 with expected progression to £53,455 within the first year, subject to meeting clear criteria and performance standards. Further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
About the role
This role is part of the Community Accommodation Service (CAS-2), a Tier 2 (CAS-2) service directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. CAS-2 provides housing and tailored support as an alternative custody, including for individuals on bail.
- Lead training and workforce development across the CAS-2 service, ensuring staff capability and professional standards are developed and consistently demonstrated through practice.
- Deliver a suite of existing learning programmes and lead the development of new and bespoke blended learning initiatives tailored to workforce and service needs, strengthening capability and embedding learning to support the delivery of high-quality services and positive outcomes.
- Collaborate with operational leaders and Learning and Development colleagues to support delivery of strategic priorities, contractual outcomes, and workforce capability requirements across the service.
- Lead training delivery: Assess impact on performance and service delivery; develop and deliver bespoke training solutions; coordinate with internal and external trainers, including recruitment and ongoing management agreements; ensure consistency and quality of training materials; oversee quality assurance activities and evaluation processes.
- Train development & design: Identify workforce skill needs based on contractual requirements, service growth, outputs, and performance; review, develop, and implement training content and new learning programmes; partner with housing and criminal justice sector partners to shape learning outcomes; support design and development of digital learning through the Learning Management System.
- Leadership & people management: Manage the Practice Development Team (4–6 direct reports), providing clear direction, ensuring delivery against agreed priorities and outcomes; develop skilled, specialist teams; set expectations and objectives; ensure performance management, development planning, and management practice; support managers to deliver regular check-ins and reflective practice.
About you
Motivated and skilled learning and workforce development professional with experience in housing, criminal justice, social care, or related sectors. Effective leader and relationship builder with strong communication, organisational and influencing skills. Success will be demonstrated by developing a confident and capable workforce that applies learning in practice, delivering high-quality services. Ability to ensure learning and development activity is relevant, responsive, and supports the delivery of CAS-2 objectives, contractual commitments, and continuous improvement.
We are proud members of the Disability Confident employer scheme.
Training and Workforce Development Manager in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Nacro is committed to providing high-quality services and positive outcomes for individuals in need. Located in Birmingham, they offer a transparent pay framework and support ongoing career growth. As a Disability Confident employer, Nacro values inclusivity and diversity in their workforce.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
