At a Glance
- Tasks: Engage customers, manage stock, and create a positive shopping experience.
- Company: Join Korea Foods Company, a vibrant retail environment.
- Benefits: Enjoy a birthday day off, yearly bonus, and generous holiday allowance.
- Other info: Flexible hours with opportunities for growth and a supportive team.
- Why this job: Perfect for those who love customer interaction and thrive in a dynamic setting.
- Qualifications: Must have a valid UK working permit and strong communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Pay: £12.71 per hour
Contract Type: Permanent
Hours per week: Variable
Contract: Permanent, subject to a 3‑month probationary period
Closing Date: 26/06/2026
About this job
Hours per week: Variable. Contract: Permanent, subject to a 3‑month probationary period. Note: This role is offered on a zero‑hours contract. On average, we schedule approximately 20‑30 hours per week, depending on business needs. The role requires full availability on weekends. Please indicate your availability when submitting your application. Expected start date: ASAP. Reports to: Shop Manager.
As a Retail Assistant you will be expected to be self‑motivated and enthusiastic, with good customer service and retail administration skills, and the ability to work well under pressure to meet targets.
Responsibilities
- Operate shop tills accurately, ensuring the correct monies are received and exchanged.
- Maintain and replenish stock throughout the store.
- Ensure stock is displayed in a professional and orderly manner.
- Maintain a safe and professional environment at all times.
- Engage and interact with all customers in a welcoming, friendly, and professional manner.
- Create a positive and memorable shopping experience.
- Demonstrate knowledge of the product range sold by Korea Foods Company and, when appropriate, offer advice on said products.
- Ensure the store remains safe and hygienic through regular housekeeping duties and general clean‑as‑you‑go duties.
- Provide administrative support when required.
- Remain conscious of visiting customers and vigilant for potential shoplifters, raising any issues with Store Management.
- Comply with legal requirements, including T4 visa regulations: 20 hours per week during term time if studying a full‑time programme at degree level and above; 10 hours per week during term time if studying a full‑time programme below degree level; full time during vacation periods and after studies, until visa expiry; participation in an integral and assessed work placement as part of studies.
- Perform any other reasonable management requests.
Qualifications
- Valid UK working permit.
- Ability to work flexibly within a team or alone.
- Compliance with all health and safety regulations pertaining to the role.
- Strong communication, customer service and organisational skills.
Benefits
- Paid day off on your birthday.
- Yearly bonus.
- Holiday: 28 days plus a personal day, rising to 29 days after 5 years (bank holidays inclusive).
- Pension scheme with 3% company contribution.
- Annual pay review.
- 5% discount from the company’s retail stores, Seoul Plaza and Cash & Carry.
Shop Assistant in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Korea Foods Company is an exceptional employer that values its employees by offering a supportive work culture and numerous benefits, including a paid day off on your birthday and a yearly bonus. With opportunities for personal growth and a commitment to employee well-being, you will thrive in a dynamic retail environment where customer service excellence is at the forefront. Join us in creating memorable shopping experiences while enjoying a competitive salary and generous holiday entitlement.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Career Choices Dewis Gyrfa Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Career Choices Dewis Gyrfa Ltd!
We think you need these skills to ace Shop Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Career Choices Dewis Gyrfa Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Career Choices Dewis Gyrfa Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Career Choices Dewis Gyrfa Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
